Retail Sales Lead in Benoni

Placements24; Benoni; On-site; ZAR 67,000 - 112,000; Part time

Benefits offered by this job

Staff discounts on merchandise

Career growth opportunities

Dynamic work environment

Job summary

Placements24 is seeking a proactive Retail Sales Lead for a part-time position in Benoni, Gauteng. You will drive sales on the shop floor, mentor junior staff, and support daily store operations while delivering excellent customer service and product knowledge.

The role requires a strong sales mindset, the ability to work weekends/evenings, and proficiency with POS systems. Join a well-known retailer and contribute to a positive shopping experience.

Qualifications

• Experience in retail sales with targets.
• Experience in a lead or supervisory role is advantageous.
• Excellent communication and customer service skills.

Responsibilities

• Lead by example in delivering outstanding customer service and driving sales.
• Assist customers with product selection and recommendations.
• Achieve personal sales targets and support store goals.
• Support Store Manager with daily operations, including opening/closing.
• Mentor junior sales associates and share product knowledge.
• Ensure displays are attractive and merchandised properly.
• Process transactions accurately using the POS system.
• Handle inquiries, complaints and returns professionally.
• Maintain a clean, organized and safe store environment.

Skills

Customer service

Sales driven

Teamwork

Communication

Education

High school diploma

Tools

POS systems

Basic computer literacy

Job description

About the Role

Our client, a reputable retailer, is looking for an experienced and proactive Retail Sales Lead to join their team in Benoni, Gauteng . In this role, you will be responsible for driving sales performance, providing exceptional customer service, and supporting the management team in daily store operations. You will act as a role model for the sales associates, demonstrating effective selling techniques and ensuring customer satisfaction. This part-time position is ideal for a motivated individual who excels in a customer-facing environment and possesses strong sales acumen. You will play a key role in creating a positive shopping experience for customers in Benoni and contributing to the store's overall success.

Key Responsibilities

• Lead by example in providing outstanding customer service and driving sales on the shop floor.
• Assist customers with product selection, providing detailed information and recommendations.
• Achieve personal sales targets and contribute to overall store sales goals.
• Support the Store Manager in daily operations, including opening and closing procedures.
• Guide and mentor junior sales associates, sharing best practices and product knowledge.
• Ensure store displays are attractive and well-maintained according to merchandising guidelines.
• Process sales transactions accurately and efficiently using the POS system.
• Handle customer inquiries, complaints, and returns professionally and courteously.
• Maintain a thorough understanding of products, promotions, and store policies.
• Contribute to maintaining a clean, organized, and safe store environment in Benoni .

Requirements

• Previous experience in retail sales, with demonstrated success in meeting sales targets.
• Experience in a lead or supervisory role within retail is highly advantageous.
• Excellent communication, interpersonal, and customer service skills.
• Strong sales drive and a passion for exceeding customer expectations.
• Ability to work effectively in a team and independently.
• Flexibility to work part-time hours, including weekends and some evenings in Benoni .
• Proficiency with POS systems and basic computer literacy.
• A positive attitude and a strong work ethic.
• High school diploma or equivalent.
• Enthusiasm for the retail industry and customer engagement.

Benefits

• Competitive annual salary of R for a part-time role.
• Opportunities for skill development and career growth within the retail sector.
• Staff discounts on company merchandise.
• Work within a well-established retail brand in Benoni .
• Dynamic and collaborative work environment.
• Potential for performance-based recognition.