Assistant Store Manager

Placements24; Durban; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Promotion opportunities

Team culture in Durban

Training & development

Job summary

Placements24 is seeking an Assistant Store Manager for our busy Durban retail outlet. You will support the Store Manager in daily operations, supervise staff, and help drive sales while maintaining exceptional customer service.

This role offers leadership development within a dynamic team, exposure to inventory control, visual merchandising, and store strategies to hit performance targets in KwaZulu-Natal. Flexible hours including weekends are required, and you will mentor junior staff, train on

Qualifications

• Experience in a retail management or supervisory role.
• Strong leadership and team-building abilities.
• Excellent customer service and communication skills.
• Familiarity with retail operations, inventory control and sales processes.
• Ability to work flexible hours, including weekends, at Durban location.

Responsibilities

• Assist the Store Manager in daily operations, including staff supervision and task delegation.
• Support sales initiatives to drive revenue growth and achieve store objectives.
• Ensure high standards of visual merchandising and store presentation are maintained.
• Monitor inventory levels, assist with stocktakes, and manage stock rotation effectively.
• Provide outstanding customer service, resolve customer issues, and build client loyalty.
• Train and mentor new retail staff on product knowledge, sales techniques, and store procedures in Durban.

Skills

Leadership

Customer service

Communication

Retail operations

Inventory control

Job description

About the Role

Our client is seeking a motivated and detail-oriented Assistant Store Manager to support the management team at their busy Durban retail outlet. In this role, you will be instrumental in ensuring smooth store operations, driving sales, and providing exceptional customer service. You will work closely with the Store Manager to supervise staff, manage inventory, and implement store strategies to achieve performance targets. This is a crucial position for developing leadership skills within the retail industry in the thriving KwaZulu-Natal region.

Key Responsibilities

• Assist the Store Manager in daily operations, including staff supervision and task delegation.
• Support sales initiatives to drive revenue growth and achieve store objectives.
• Ensure high standards of visual merchandising and store presentation are maintained.
• Monitor inventory levels, assist with stocktakes, and manage stock rotation effectively.
• Provide outstanding customer service, resolve customer issues, and build client loyalty.
• Train and mentor new retail staff on product knowledge, sales techniques, and store procedures in Durban .

Requirements

• Previous experience in a retail management or supervisory role, preferably as an Assistant Store Manager .
• Strong leadership and team-building abilities.
• Excellent customer service and communication skills.
• Familiarity with retail operations, inventory control, and sales processes.
• Ability to work flexible hours, including weekends, at our Durban location.
• A proactive approach to problem-solving and operational efficiency.

Benefits

• Competitive salary package.
• Employee discounts on merchandise.
• Opportunities for promotion and advancement within the company.
• A supportive and collaborative team culture in Durban .
• Access to ongoing training and professional development programs.