Assistant Store Manager - Homeware Retail

Placements24; Durban; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Performance incentives

Employee discounts

Training opportunities

Team environment

Job summary

Our client is seeking an energetic and organized Assistant Store Manager to support the management team at their popular homeware retail store in Durban, KwaZulu-Natal. This role is crucial in ensuring the store operates efficiently, maintaining high standards of customer service, and supporting sales initiatives.

You will work closely with the Store Manager to oversee daily operations, manage staff, and implement visual merchandising strategies.

Qualifications

• 1-3 years of experience in a retail supervisory or assistant management role.
• Strong understanding of retail operations and sales techniques.
• Excellent leadership and team management skills.
• Customer-oriented approach with strong problem-solving abilities.
• Familiarity with inventory management and POS systems.
• Flexibility to work various shifts, including weekends, in the Durban area.

Responsibilities

• Assist the Store Manager in overseeing all aspects of store operations, including staffing, sales, and customer service.
• Supervise and motivate retail staff, ensuring they provide excellent customer experiences.
• Support the implementation of visual merchandising plans to enhance product presentation.
• Manage stock levels and assist with inventory control procedures.
• Handle customer inquiries and resolve complaints effectively to ensure satisfaction.
• Open and close the store as required, ensuring security protocols are followed.

Skills

Retail leadership

Team management

Customer service

Inventory management

POS systems

Flexibility

Tools

POS system

Job description

Our client is seeking an energetic and organized Assistant Store Manager to support the management team at their popular homeware retail store in Durban, KwaZulu-Natal . This role is crucial in ensuring the store operates efficiently, maintaining high standards of customer service, and supporting sales initiatives. You will work closely with the Store Manager to oversee daily operations, manage staff, and implement visual merchandising strategies. This is an excellent opportunity for an aspiring retail leader to gain valuable experience in a thriving retail segment, contributing directly to customer satisfaction and store profitability.

Key Responsibilities

• Assist the Store Manager in overseeing all aspects of store operations, including staffing, sales, and customer service.
• Supervise and motivate retail staff, ensuring they provide excellent customer experiences.
• Support the implementation of visual merchandising plans to enhance product presentation.
• Manage stock levels and assist with inventory control procedures.
• Handle customer inquiries and resolve complaints effectively to ensure satisfaction.
• Open and close the store as required, ensuring security protocols are followed.

Requirements

• 1-3 years of experience in a retail supervisory or assistant management role.
• Strong understanding of retail operations and sales techniques.
• Excellent leadership and team management skills.
• Customer-oriented approach with strong problem-solving abilities.
• Familiarity with inventory management and POS systems.
• Flexibility to work various shifts, including weekends, in the Durban area.

Benefits

• Competitive annual salary and potential for performance-based incentives.
• Employee discounts on a wide range of homeware products.
• Training and development opportunities for career progression.
• A positive and collaborative team environment.
• Exposure to diverse product lines in the home goods sector.