Assistant Lodge Manager

Craven Cottage CC; Mkuze; On-site; ZAR 145,000 - 167,000; Full time

Benefits offered by this job

Live-in private room and bathroom

Meals included while on duty

Uniform

Approx 3 weeks on 1 week off leave

18 days annual leave

Job summary

Craven Cottage CC is seeking a seasoned camp manager to oversee all operations, ensuring high service standards and guest satisfaction. You will coordinate housekeeping, F&B, and front-of-house tasks, while supervising administrative duties, stock control, and vendor relations.

The role requires 2+ years in a 4/5 star camp with strong Excel and MS Office skills, and an interest in marketing and social media. Live-in accommodation and meals are provided along with uniforms.

Qualifications

• Grade 12 is required and a formal hospitality qualification is essential.
• Minimum of 2 years managerial experience at a 4/5 star camp.
• Nightsbridge knowledge preferred; Excel and MS Office proficiency required.
• Interest in marketing and social media platforms is a plus.

Responsibilities

• Overseeing the entire camp operations and maintaining standards.
• Daily admin tasks: stats, weekly orders, stock sheets and counts, petty cash, invoicing for check out guests.
• Service of guest meals and supporting FOH with meal setup and service.
• Check in of guests on arrival and room checks for arrivals.
• Overseeing housekeeping and food & beverage teams.
• Daily menu planning with Chefs according to dietary requirements.
• Sourcing new goods for the lodge and implementing new protocols.
• Receiving deliveries and capturing stock on the system.
• Ensuring guest experience remains high quality and priority.
• Overseeing maintenance and cleanliness of lodge and guests' rooms.

Skills

Excel

Marketing

Social media

Nightsbridge knowledge

Education

Grade 12

Hospitality qualification

Tools

MS Office

Job description

< h3>Duties:

• Overseeing the entire camp operations and maintain standards implemented
• Daily admin tasks such as stats, weekly orders, stock sheets and counts, petty cash, invoicing for check out guests.
• Service of guest’s meals, including providing support to the FOH team by assisting with the meal set ups and service, ensuring service is run smoothly
• Check in of guests upon arrival, Room checks for arrivals
• Overseeing Housekeeping and Food and beverage team
• Daily menu planning with Chefs according to Dietary requirements and ensuring no repeats of menu items
• Sourcing of new goods for the lodge
• Implementing new Protocols
• Receiving deliveries and capturing stock on the system.
• Ensuring the guest experience is of high standard and priority
• Overseeing general maintenance and cleanliness of lodge and guests’ rooms

Requirements:

• Grade 12
• A formal hospitality qualification
• Minimum of 2 years managerial experience at a 4 / 5* Camp
• Nightsbridge knowledge is preferred
• Excel knowledge is essential as well as other Microsoft Office programs
• Interest in marketing & Social media platforms is preferred

Package on offer:

• Salary R13-15K DOE.
• Live in-private room and bathroom.
• Meals are included while on duty, when off duty groceries are purchased by the lodge so staff can cook their own meals.
• Uniform
• Approx 3 weeks on 1 week off leave cycle
• 18 days of annual leave.