Assistant Lodge Manager

Staff Unlimited Recruitment; Gqeberha; On-site; ZAR 167,400 - 279,000; Full time

Benefits offered by this job

Opportunity for growth

Supportive team environment

Negotiable competitive salary

Job summary

Staff Unlimited Recruitment is seeking a dedicated Lodge Manager Assistant in Gqeberha, Eastern Cape. The role involves supporting daily lodge operations, ensuring exceptional guest experiences, and supervising staff. We're looking for someone with 1 to 5 years of hospitality management experience and a passion for service.

This full-time, on-site position offers growth within a prestigious establishment. The ideal candidate will thrive in a supportive team environment focused on excellence and guest satisfaction.

Qualifications

• 1 to 5 years of experience in lodge or hotel management.
• Strong leadership and team management skills.
• Excellent communication and guest relations abilities.
• Ability to handle multiple tasks efficiently and professionally.
• Passion for delivering exceptional service.

Responsibilities

• Support the Lodge Manager in daily operations.
• Deliver exceptional guest experiences.
• Supervise and motivate staff.

Skills

Leadership skills

Communication skills

Guest relations

Multi-tasking

Passion for service

Job description

Where You'll Make an Impact

• Support the Lodge Manager in the daily operations of the lodge, ensuring smooth and efficient service.
• Deliver exceptional guest experiences that consistently surpass 5-star standards.
• Supervise and motivate staff across all departments, fostering a positive team environment.
• Ensure high standards of service, housekeeping, food & beverage, and lodge presentation are maintained.
• Assist with staff training, scheduling, and performance management to promote growth and excellence.
• Handle guest queries and resolve concerns professionally, ensuring guest satisfaction.
• Monitor stock levels and assist with administrative and operational procedures.
• Step into the Lodge Manager role when required, supporting leadership and decision-making.

Requirements

• 1 to 5 years of experience in lodge or hotel management or a similar hospitality environment.
• Strong leadership and team management skills.
• Excellent communication and guest relations abilities.
• Ability to handle multiple tasks efficiently and professionally.
• Passion for delivering exceptional service.

Nice to Have

• Previous experience in luxury lodges or resorts.
• Knowledge of operational procedures in a hospitality setting.

What We'll Give You

• The opportunity to grow within a prestigious establishment.
• A supportive team environment focused on excellence.
• A full-time, on-site role in the beautiful Eastern Cape.
• Competitive salary (negotiable based on experience).

If you are ready to contribute to creating memorable experiences in a stunning setting, we would love to hear from you. Apply now to join a team that values dedication, professionalism, and a passion for hospitality.