About the Role
Our client is seeking a seasoned and dedicated Aquatics Centre Manager to oversee their flagship facility in Richards Bay, KwaZulu-Natal . This is a key leadership position responsible for the overall management, operation, and strategic development of the aquatics center. The ideal candidate will have extensive experience in pool operations, aquatic programming, lifeguard management, and customer service within a high-volume aquatic environment. You will be committed to ensuring the highest standards of safety, cleanliness, and patron satisfaction. This role demands strong leadership skills, a keen understanding of aquatic safety regulations, and a proactive approach to program development and operational efficiency. Join our team in Richards Bay, KwaZulu-Natal , and lead a vital community asset dedicated to health, fitness, and recreation.
Key Responsibilities
- Manage all daily operations of the aquatics center, including pool maintenance, water quality control, and facility upkeep.
- Develop, implement, and manage a diverse range of aquatic programs and activities (e.g., swimming lessons, water aerobics, competitive swim teams).
- Oversee the recruitment, training, scheduling, and performance management of lifeguards, swim instructors, and other aquatic staff.
- Ensure strict adherence to all local, provincial, and national health, safety, and aquatic regulations.
- Develop and manage the aquatics center's budget, controlling costs and maximizing revenue streams.
- Implement and maintain robust emergency action plans and conduct regular staff drills.
- Enhance the patron experience through excellent customer service and engagement.
- Develop marketing and promotional strategies to increase program participation and facility usage.
- Conduct regular facility inspections and coordinate necessary maintenance and repairs.
- Foster a positive and professional work environment for all aquatic staff.
Requirements
- Minimum of 5 years of progressive experience in aquatics management or pool operations.
- Current Lifeguard certification and Water Safety Instructor (WSI) certification, or equivalent.
- Proven experience managing staff, including recruitment, training, and performance evaluation.
- In-depth knowledge of pool chemistry, filtration systems, and aquatic safety standards.
- Demonstrated experience in budget management and revenue generation strategies.
- Strong leadership, communication, and problem-solving skills.
- Experience in developing and managing aquatic programming.
- Certification in CPR/First Aid is mandatory.
- Bachelor's degree in Recreation Management, Sports Management, or a related field is preferred.
- Ability to work flexible hours, including evenings, weekends, and holidays.
Benefits
- Our client offers a competitive salary, comprehensive benefits, and the opportunity to lead a key community facility in Richards Bay, KwaZulu-Natal .
- You will be part of a dedicated team focused on providing safe and enjoyable aquatic experiences.
- This role provides excellent career growth opportunities within the leisure and sports sector.
- Contribute to the health and well-being of the community through your expertise in aquatics management.