About the Role
Our client, a prominent leisure and sports provider in Pietermaritzburg, KwaZulu-Natal, is seeking an experienced and visionary Aquatics Centre Director. This senior management position is responsible for the overall strategic direction, operational efficiency, and financial performance of their state-of-the-art aquatics facility. The Director will lead a dedicated team, drive program development, ensure the highest safety standards, and foster community engagement through a comprehensive range of aquatic activities. This is a critical role for an individual passionate about swimming, water safety, and community development within Pietermaritzburg. The ideal candidate will bring a blend of strong leadership, operational acumen, and a deep understanding of aquatics programming.
Key Responsibilities
- Develop and implement strategic plans for the aquatics centre, focusing on program innovation, member satisfaction, and financial sustainability.
- Oversee all day-to-day operations of the aquatics facility, including pool management, safety protocols, and facility maintenance.
- Manage and lead a diverse team of lifeguards, instructors, swim coaches, and administrative staff, fostering a positive and high-performance work environment.
- Develop, market, and manage a wide array of aquatic programs, including swimming lessons, competitive swim teams, water aerobics, and recreational activities.
- Ensure strict compliance with all health, safety, and emergency procedures, maintaining the highest standards of water quality and facility hygiene.
- Manage the aquatics centre budget, including revenue generation, expense control, and capital expenditure planning.
- Build and maintain strong relationships with community groups, schools, and other stakeholders to enhance program participation and facility utilization.
- Oversee the procurement and maintenance of all aquatic equipment and supplies.
- Act as the primary point of contact for member inquiries and concerns, ensuring exceptional customer service.
- Implement and monitor membership growth strategies and retention initiatives.
Requirements
- A Bachelor's degree in Sports Management, Recreation Management, Business Administration, or a related field.
- A Master's degree is an advantage.
- A minimum of 7 years of progressive experience in managing aquatic facilities or similar recreational operations, with at least 3 years in a senior leadership role.
- Demonstrated experience in strategic planning, financial management, and program development within the aquatics sector.
- Current certifications in Lifesaving, CPR, First Aid, and pool operator training are essential.
- Additional coaching or instructor certifications are highly desirable.
- Proven ability to lead and motivate diverse teams.
- Excellent communication, public relations, and problem-solving skills.
- Experience in marketing and promoting recreational programs.
- Familiarity with Pietermaritzburg's community and sports scene is a plus.
- Proficiency in relevant software, including scheduling and financial management tools.
Benefits
- This position offers a highly competitive remuneration package, including a substantial base salary, performance-based incentives, and comprehensive benefits such as medical aid, a retirement fund, and paid time off.
- Opportunities for professional development, including advanced certifications and conference attendance, are provided.
- Employees enjoy access to the aquatics facility for personal use and can participate in various wellness programs.
- Join a forward-thinking organization dedicated to promoting health and fitness in Pietermaritzburg, KwaZulu-Natal.