Lead Aquatic Facility Manager

Placements24; Durban; On-site; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive health insurance

Retirement contributions

Paid time off

Job summary

Placements24 is partnering with a premier sports and recreation center in Durban, KwaZulu-Natal, to recruit an experienced Lead Aquatic Facility Manager. You will oversee all aquatic operations, ensure safety, drive program development, and lead a dedicated team to deliver world-class facilities for the local community.

The role requires 5–7 years in aquatic facility management, current Lifeguard and pool operator certifications, and strong budget and stakeholder management.

Qualifications

• Minimum 5-7 years of progressive experience in aquatic facility management.
• Current Lifeguard certification and Pool Operator certification (CPO, NSPF) are mandatory.
• Strong knowledge of pool chemistry, filtration systems, water testing procedures, and maintenance protocols.
• Demonstrated leadership and staff management abilities.

Responsibilities

• Oversee day-to-day operations of all aquatic facilities in Durban.
• Develop water safety and emergency action plans compliant with regulations.
• Train and schedule lifeguards, instructors, and maintenance staff.
• Manage pool maintenance, water testing, chemical balancing, and filtration.
• Develop and manage diverse aquatic programs (learn-to-swim, competitive swimming, water aerobics).
• Administer facility budget, staffing costs, and capex planning.
• Ensure excellent customer service and respond to inquiries.
• Collaborate with other departments to optimize facility usage.
• Conduct regular inspections and uphold cleanliness and safety.
• Stay current with industry trends and health and safety legislation in KwaZulu-Natal.

Skills

Leadership

Staff management

Water safety planning

Budget management

Communication

Education

Pool Operations/Aquatic Management qualification

Degree in related discipline preferred

Job description

About the Role

Our client, a premier sports and recreation center in Durban, KwaZulu-Natal , is seeking an experienced and visionary Lead Aquatic Facility Manager. This critical role involves overseeing all aspects of the aquatic operations, including pool management, safety protocols, staff supervision, and program development. The successful candidate will be responsible for ensuring a world-class experience for patrons, maintaining the highest standards of cleanliness, safety, and operational efficiency within the aquatic facilities. We are looking for a dedicated leader with a strong background in aquatics management, a passion for community engagement, and a commitment to excellence. This position offers a significant opportunity to manage and enhance state-of-the-art aquatic facilities in the vibrant coastal city of Durban .

Key Responsibilities

• Manage the day-to-day operations of all aquatic facilities, including swimming pools, changing rooms, and associated areas in Durban .
• Develop and implement comprehensive water safety and emergency action plans, ensuring strict adherence to all regulatory requirements.
• Supervise, train, and schedule lifeguards, swim instructors, and pool maintenance staff, fostering a culture of safety and professionalism.
• Oversee pool maintenance, including water quality testing, chemical balancing, filtration system operation, and preventative maintenance schedules.
• Develop, market, and manage a diverse range of aquatic programs, including learn-to-swim classes, competitive swimming, water aerobics, and recreational activities.
• Manage the aquatic facility budget, including operational expenses, staffing costs, and capital expenditure planning.
• Ensure exceptional customer service standards are met, addressing patron inquiries and concerns promptly and professionally.
• Collaborate with other department managers to coordinate facility usage and promote cross-promotional activities.
• Conduct regular facility inspections to ensure cleanliness, safety, and optimal functioning of all equipment.
• Stay updated on industry best practices, emerging trends in aquatics management, and relevant health and safety legislation in KwaZulu-Natal .

Requirements

• A relevant qualification in Pool Operations, Aquatic Management, or a related field; a degree in a related discipline is preferred.
• Minimum of 5-7 years of progressive experience in aquatic facility management, with a proven track record of success.
• Current Lifeguard certification and Pool Operator certification (e.g., CPO, NSPF) are mandatory.
• Strong knowledge of pool chemistry, filtration systems, water testing procedures, and maintenance protocols.
• Demonstrated leadership and staff management skills, with the ability to motivate and develop a team.
• Excellent communication, interpersonal, and problem-solving skills.
• Proficiency in budget management and financial oversight.
• Experience in developing and managing diverse aquatic programming.
• Ability to respond effectively to emergency situations.
• Familiarity with the Durban leisure and sports landscape is advantageous.

Benefits

• competitive salary
• comprehensive health insurance
• retirement contributions
• paid time off

This role provides significant opportunities for professional growth and career advancement within a leading organization in the Durban region. You will have the chance to manage impressive facilities and contribute to the well-being of the local community. We are committed to providing a safe and rewarding work environment for all our employees. Join our client and lead the way in aquatic excellence in KwaZulu-Natal .