Appointment Setter

OSA Outsourcing Advantage; South Africa; On-site; ZAR 167,400 - 279,000; Full time

Benefits offered by this job

Weekly payments

Weekends off

Growth Opportunities

Job summary

Outsourcing Advantage is a boutique BPO firm that supports US-based businesses. In this role, you will drive new business conversations by connecting with prospective clients and creating qualified opportunities for the sales team.

This is a high-impact position for someone who is confident in outreach, organized in follow-through, and motivated by building a strong pipeline through consistent communication and coordination.

Qualifications

• 1–3 years of experience in appointment setting or a similar role.
• Hands-on experience with B2B outreach, cold calling, lead qualification, and booking meetings for a sales team.
• Proficiency with email outreach tools.
• Experience using Salesforce or HubSpot.
• Availability during Eastern Time business hours.
• Experience in the communications industry is a plus.

Responsibilities

• Initiate contact with potential clients via phone, email, or other communication channels.
• Qualify leads and identify potential sales opportunities.
• Schedule appointments for the sales team with qualified leads.
• Maintain accurate records of interactions and appointments in the CRM system.
• Follow up with leads to confirm appointments and provide any necessary information.
• Collaborate with the sales team to ensure a seamless transition from lead generation to appointment setting.
• Meet or exceed daily, weekly, and monthly appointment-setting targets.

Skills

Appointment setting

B2B outreach

Lead qualification

CRM usage

Tools

Salesforce

HubSpot

Job description

Outsourcing Advantage is a boutique business process outsourcing firm that specializes in back-office and customer service support for US-based businesses.

In this role, you will play an important part in helping drive new business conversations by connecting with prospective clients and creating qualified opportunities for the sales team. This is a high-impact position for someone who is confident in outreach, organized in follow-through, and motivated by building a strong pipeline through consistent communication and coordination.

Responsibilities

• Initiate contact with potential clients via phone, email, or other communication channels
• Qualify leads and identify potential sales opportunities
• Schedule appointments for the sales team with qualified leads
• Maintain accurate records of interactions and appointments in the CRM system
• Follow up with leads to confirm appointments and provide any necessary information
• Collaborate with the sales team to ensure a seamless transition from lead generation to appointment setting
• Meet or exceed daily, weekly, and monthly appointment-setting targets

Requirements

• 1-3 years of experience in appointment setting or a similar role
• Hands‑on experience with B2B outreach, cold calling, lead qualification, and booking meetings for a sales team
• Proficiency with communication tools for email outreach
• Experience using Salesforce or HubSpot
• Availability during Eastern Time business hours
• Experience in the communications industry is a plus

Benefits

• Opportunity to work on diverse and exciting projects
• Supportive and collaborative work environment
• Weekly payments
• Weekends off
• Growth Opportunities