Senior AI Automation Engineer for Enterprise Workflows

University of Fort Hare; Johannesburg; On-site; ZAR 1,004,000 - 1,451,000; Full time

Benefits offered by this job

Hybrid/private flexible options

Job summary

University of Fort Hare seeks a Senior Software Implementation Engineer to design autonomous AI workflows and deploy intelligent agents for enterprise clients. You will integrate AI systems with core enterprise tools, ensuring reliable performance and measurable ROI.

You will lead multi‑step workflow design, API integrations, and event‑driven automation in a hands‑on, consultative role with direct impact on client outcomes.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• Experience working with AI agents and LLM orchestration.
• Understanding of Retrieval-Augmented Generation (RAG) and voice-based AI systems.
• Strong proficiency in REST APIs and webhook-based architectures.
• Ability to map, process, and transform data using Python and Excel.
• Experience integrating with CRM and messaging platform APIs.

Responsibilities

• Design and build multi-step, autonomous AI workflows.
• Enable AI agents to manage full customer journeys such as lead qualification, follow-ups, and complex query handling.
• Lead integrations with critical platforms such as CRMs (e.g., Salesforce, HubSpot), payment gateways, and communication APIs.
• Architect seamless connections between AI systems and enterprise tools.
• Develop and orchestrate workflows using webhooks and triggers.
• Ensure real-time data synchronisation across systems and AI agents.
• Collaborate with stakeholders across all levels, from technical teams to executives.
• Translate business needs into scalable technical solutions.
• Build and execute testing frameworks to ensure stability and accuracy.
• Design systems that handle edge cases and incorporate human-in-the-loop processes where required.
• Monitor and optimise deployed solutions.
• Use data-driven insights to demonstrate impact and continuously improve performance.

Skills

AI agent experience

LLM orchestration

REST APIs

Data mapping/transformation

Strong communication

Problem solving

Education

Bachelor’s degree in Computer Science/Engineering or related field

Tools

n8n

serverless (GCP/Cloudflare)

vector databases

Nineteen58 Agent Platform

Job description

University of Fort Hare seeks a Senior Software Implementation Engineer to design autonomous AI workflows and deploy intelligent agents for enterprise clients. You will integrate AI systems with core enterprise tools, ensuring reliable performance and measurable ROI.

You will lead multi‑step workflow design, API integrations, and event‑driven automation in a hands‑on, consultative role with direct impact on client outcomes.