Senior AI Workflow & Enterprise Integration Engineer

Manpower Group

Gauteng

Hybrid

ZAR 800,000 - 1,200,000

Full time

41 hours ago

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Job summary

Agentic Workflow Design in Gauteng seeks a results-driven engineer to design and implement multi-step autonomous AI workflows. You will enable AI agents to manage customer journeys, integrate with CRM and messaging APIs, and orchestrate real-time data across systems while collaborating with stakeholders from technical teams to executives.

We value a builder mindset, strong communication, and a focus on measurable impact.

Qualifications

Bachelor’s degree in Computer Science, Engineering, or a related field.
Experience working with AI agents and LLM orchestration.
Understanding of Retrieval-Augmented Generation (RAG) and voice-based AI systems.
Strong proficiency in REST APIs and webhook-based architectures.
Ability to map, process, and transform data using tools such as Python and Excel.
Experience integrating with CRM and messaging platform APIs.

Responsibilities

Design and build multi-step, autonomous AI workflows.
Enable AI agents to manage full customer journeys such as lead qualification, follow-ups, and complex query handling.
Lead integrations with critical platforms such as CRMs (e.g., Salesforce, HubSpot), payment gateways, and communication APIs.
Architect seamless connections between AI systems and enterprise tools.
Develop and orchestrate workflows using webhooks and triggers.
Ensure real-time data synchronisation across systems and AI agents.
Collaborate with stakeholders across technical teams to executives.
Translate business needs into scalable technical solutions.
Build and execute testing frameworks to ensure stability and accuracy.
Monitor and optimise deployed solutions; use data-driven insights to demonstrate impact.