AI-Driven Product Growth & BD Manager

Ecomplete Commerce; Wes-Kaap; Hybrid; ZAR 900,000 - 1,400,000; Full time

Job summary

eComplete Commerce is seeking a Business Development Manager to drive commercialisation of new products and sell our end-to-end eCommerce solutions across DTC, B2B, and Marketplaces. You will partner with product, delivery, and leadership to ensure every launch has a compelling value proposition, pricing, and sales framework.

You will own AI-driven prospecting, build multi-channel outreach, and manage a robust pipeline, while collaborating with senior stakeholders to close enterprise deals.

Qualifications

• Diploma or degree / NQF level 6 or 7 in a relevant field (Commerce, Marketing, Business, or related discipline).
• 5+ years of experience in sales, business development, product marketing, or product growth roles—ideally with exposure to selling technology or platform-based products.
• Direct experience selling into, or operating within, the eCommerce ecosystem—DTC, B2B, and/or Marketplaces.
• Working knowledge of ERP systems and how they integrate with commerce platforms (e.g. SAP, Oracle, NetSuite, Microsoft Dynamics, Sage, Syspro).
• Hands‑on understanding of platform and systems integration — APIs, middleware, OMS/WMS, and the practical realities of connecting commerce, ERP, and fulfilment.
• Strong grounding in retail — experience with brands and retailers.
• Solid digital marketing literacy — performance marketing, SEO, CRM, content, and how digital channels drive eCommerce revenue.
• Demonstrable experience using AI tools in a commercial setting — AI-driven prospecting, enrichment, personalised outreach, and content/pitch generation.

Responsibilities

• Commercialise new eComplete Commerce products with clear value proposition, pricing, and sales process.
• Bridge product and sales by packaging new products for outbound and inbound motions and providing assets and talking points.
• Create product-specific pitch decks, one-pagers, demo flows, and templates for DTC, B2B, and Marketplaces.
• Develop go-to-market plans for new product launches—positioning, target lists, sequencing, pricing, and enablement.
• Source new business via inbound/outbound strategies, manage a robust pipeline across DTC, B2B, and Marketplaces.
• Oversee the full sales process from discovery to proposals, scopes, and handover to delivery.
• Manage paid discovery to ensure accurate scoping, quoting, and onboarding.
• Collaborate with Head of Sales/CCO to close deals across full eCommerce builds and product-led offerings.
• Maintain pipeline hygiene, forecasting accuracy, and clean handovers across systems.

Skills

Sales Strategy

Business Development

Product Marketing

AI in Sales

CRM/Sales Tools

Education

Diploma or degree / NQF 6 or 7 in Commerce/Marketing/Business

Tools

SAP

Oracle

NetSuite

Microsoft Dynamics

Sage

Syspro

Job description

eComplete Commerce is seeking a Business Development Manager to drive commercialisation of new products and sell our end-to-end eCommerce solutions across DTC, B2B, and Marketplaces. You will partner with product, delivery, and leadership to ensure every launch has a compelling value proposition, pricing, and sales framework.

You will own AI-driven prospecting, build multi-channel outreach, and manage a robust pipeline, while collaborating with senior stakeholders to close enterprise deals.