Administrative Operations Manager

Greys Recruitment; South Africa; Presencial; ZAR 420.000 - 750.000; Jornada completa

Descripción de la vacante

Greys Recruitment seeks an experienced administrator to lead centralised admin functions in Johannesburg. The role supervises daily workflows across funder-related and non-funder-related activities and collaborates with Finance to deliver accurate reporting and compliant processes.

The ideal candidate will have 3–5 years in a similar role, strong MS Excel skills, and experience with medical billing systems such as GoodX or Elixer. A relevant degree is preferred.

Formación

• A National Diploma or Bachelor's Degree (NQF Level 6) in Business Administration, Healthcare Administration or Management, Public Administration, Commerce, or a related field
• Grade 12 and a relevant Higher Certificate (NQF 5) could be accepted as an alternative if substantial relevant experience
• Working knowledge and experience of medical aid and compensation fund billing processes
• 3-5 years of relevant experience
• 2 years in a supervisory or management role
• Proficiency in MS Office, especially Excel for reporting, and experience with practice or billing management systems
• Experience working with GoodX or Elixer

Responsabilidades

• Oversee and manage the daily operations and workflow of centralised administrative functions, including funder-related and non-funder-related services
• Oversee the daily operations and workflow of funder related centralised administrative functions, including but not limited to Medsol, Compsol, Private Billing, Global Fees
• Oversee the daily operations and workflow of non-funder related centralised administrative functions, including but not limited to workshops, requests for information and uniforms
• Implementation and compliance with policies and procedures
• Engagement and participation in systems monitoring and development
• Close collaboration and integration with Finance Department
• Providing stats and reporting as required by line manager
• Monitoring tasks that are performed by RSA's and liaising with PM's/UM's regarding tasks related to centralised administrative functions
• Oversee administrative team HR functions, including recruitment, onboarding, staff allocation, retention, wellness, performance management and disciplinary processes
• Ensure effective communication and dissemination of management directives and information to the administrative team
• Identify staff training and development needs and monitor participation in skills development programmes

Conocimientos

Supervisory experience

Report writing

Workflow management

Communication

Educación

National Diploma or Bachelor's Degree in Business Administration, Healthcare Administration or Management, Public Administration, Commerce, or related field

Grade 12 with Higher Certificate alternative

Herramientas

MS Office Excel

Billing management systems

GoodX

Elixer

Descripción del empleo

Location

Johannesburg

Requirements

• A National Diploma or Bachelor's Degree (NQF Level 6) in Business Administration, Healthcare Administration or Management, Public Administration, Commerce, or a related field
• Grade 12 and a relevant Higher Certificate (NQF 5) could be accepted as an alternative if the person has substantial relevant experience
• Working knowledge and experience of medical aid and compensation fund billing processes
• 3-5 years of relevant experience
• 2 years in a supervisory or management role
• Proficiency in MS Office, especially Excel for reporting, and experience with practice or billing management systems
• Experience working with GoodX or Elixer

Responsibilities

• Oversee and manage the daily operations and workflow of centralised administrative functions, including funder-related and non-funder-related services
• Oversee the daily operations and workflow of funder related centralised administrative functions, including but not limited to Medsol, Compsol, Private Billing, Global Fees
• Oversee the daily operations and workflow of non-funder related centralised administrative functions, including but not limited to workshops, requests for information and uniforms
• Implementation and compliance with policies and procedures
• Engagement and participation in systems monitoring and development
• Close collaboration and integration with Finance Department
• Providing stats and reporting as required by line manager
• Monitoring tasks that are performed by RSA's and liaising with PM's/UM's regarding tasks related to centralised administrative functions
• Oversee administrative team HR functions, including recruitment, onboarding, staff allocation, retention, wellness, performance management and disciplinary processes
• Ensure effective communication and dissemination of management directives and information to the administrative team
• Identify staff training and development needs and monitor participation in skills development programmes