Administrative Clerk: Supervisor (X1 Post)

EdUpStairs; uMnambithi; On-site; ZAR 350,000 - 500,000; Full time

Job summary

EdUpStairs is seeking a patient administration lead to oversee staff, ensure UPFS compliance, and develop robust patient systems for CHC/Hospital quality standards.

You will manage revenue collection, reporting cycles, risk plans, and service delivery initiatives while developing the team and optimizing resource use.

Qualifications

• Grade 12 with 3–5 years’ experience in patient administration.
• Valid driver’s license Code 8/10.
• Certificate in Record Management.
• Extensive knowledge and experience in patient administration procedures.
• Sound knowledge of Public Finance Management Act, Treasury instruction, UPFS and money handling.
• Supervisory and leadership skills.
• Organizing, planning and problem‑solving skills.
• Interpersonal skills.
• Computer literacy.

Responsibilities

• Conduct employee’s performance review and compile report.
• Supervise staff and ensure proper implementation of EPMDS.
• Ensure implementation of UPFS through proper assessment of patient.
• Develop, implement and maintain patient administration systems and services for the CHC/Hospital to ensure quality standards are met.
• Assist with the collection and verification of patient related information/statistics and the development of reports in support of accurate and timeous management reporting processes.
• Supervise and control the safekeeping of patient records and patient valuables.
• Develop, implement and monitor measures designated to optimize the collection of revenue.
• Ensure preparation and submission of financial reports/returns on monthly basis and perform month end/year end process.
• Develop, implement and monitor risk management plans.
• Participate in service delivery program.
• Develop, implement and monitor measures aimed at reducing waiting time.
• Implement discipline and guidance.
• Ensure effective efficient and economical utilization of resources allocated to the component including the development of staff.

Skills

Patient administration

Supervisory skills

Organizing & planning

Interpersonal skills

Computer literacy

Public Finance Act knowledge

UPFS knowledge

Money handling

Problem solving

Education

Certificate in Record Management

Job description

• Standard 10/ Grade 12.3-5 years’ experience in patient administration component.
• NB: Valid driver’s license Code 8/10.
• Certificate in Record Management.
• Knowledge, Skill, Training and Competencies Required: Extensive knowledge and experience in patient administration procedures.
• Sound knowledge of Public Finance Management Act, Treasury instruction, UPFS and handling of money.
• Supervisory and leadership skills.
• Organizing, planning and problem-solving skills.
• Interpersonal skills.
• Computer literacy.

Duties

• Conduct employee’s performance review and compile report.
• Supervise staff and ensure proper implementation of EPMDS.
• Ensure implementation of UPFS through proper assessment of patient.
• Develop implement and maintain patient administration systems and services for the CHC/Hospital to ensure quality
  standards are met.
• Assist with the collection and verification of patient related information /statistics and the development of reports in support of accurate
  and timeous management reporting processes.
• Supervise and control the safekeeping of patient records and patient valuable.
• Develop, implement and monitor measures designated to optimize the collection of revenue.
• Ensure preparation and submission of financial reports/returns on monthly basis and perform month end /year and process.
• Develop, implement, monitor and review risk management plans.
• Participate in service delivery program.
• Develop, implement and monitor measures aimed at reducing waiting time.
• Implement discipline and guidance.
• Ensure effective efficient and economical utilization of resources allocated to the component including the development of staff.