Administrative Officer: Support Services

EdUpStairs; Cape Town; On-site; ZAR 180,000 - 240,000; Full time

Job summary

EdUpStairs is seeking a capable supervisor for Support Services in a hospital environment. You will oversee drivers, porters, transport, and related services, while ensuring contract management and adherence to standards.

Strong knowledge of HR, fleet management, SCM procedures, and SLAs is essential. A Grade 12 qualification, valid driver’s licence, and solid MS Office skills are required for administrative support and procedural development.

Qualifications

• Grade 12/Senior Certificate
• Experience in a support services environment with contract management
• Valid Code B/EB driver’s licence
• Knowledge of HR, Fleet Management, SCM procedures, Labour Relations policies and prescripts and SLAs for Outsourced Services
• Good verbal and written communication and MS Office proficiency
• Ability to draft and implement SOPs and SLAs
• Knowledge of Treasury Regulations, PFMA, OHS and Public Service Acts and WC Government maintenance protocols

Responsibilities

• Supervise Support Services sections (Drivers, Porters, transport, telecommunication, linen and laundry, catering, workshop, grounds and security).
• Manage Contract Management (Infection control, Grounds, Security Services).
• Perform administrative duties and support the supervisor and facility.
• Support to the Assistant-Director: Support Services.

Skills

HR knowledge

Fleet management

SCM procedures

Labour relations policies

SLA drafting

Contract management

MS Office

Communication skills

Procedural drafting

Education

Grade 12 / Senior Certificate

Tools

MS Office Suite

Excel

Word

Job description

Minimum educational qualification: Grade 12/Senior Certificate. Experience: Appropriate experience within a support services environment and contract
management.
Inherent requirements of the job: Valid (Code B/EB) drivers’ licence.
Competencies (knowledge/skills): Knowledge of Human Resource, Fleet Management, SCM procedures, Labour Relations policies and prescripts
and Service Level Agreements in respect of Outsourced Services.
Good communication skills, both verbal and written and computer skills (MS Office, Excel and Word).
Ability to draft and implement standard operating procedures as well as the ability to draft service level agreements and contracts.
Knowledge of the Treasury Regulations and Contract Management, PFMA, OHS and Public Service Acts as well as knowledge of Western Cape
Government maintenance protocols.

Duties

Effective and efficient supervision of the Support Services Sections (Drivers, Porters, transport, telecommunication, linen and laundry, catering, workshop,
grounds and security services).
Responsible for Contract Management (Infection control, Grounds, Security Services).
Responsible for administrative duties and render assistance to the supervisor and the facility.
Ideal Hospital Framework, regulated norms & standards, etc.) at the Hospital. Support to the Assistant-Director: Support Services.