Accounts & Customer Success Exec - Hybrid (Remote 3x/wk)

Talent Shore; Wes-Kaap; Hybrid; ZAR 360,000 - 600,000; Full time

Benefits offered by this job

Good Basic + KPI bonus monthly

Opportunities for growth and promotion

Great company culture

Job summary

A dynamic service provider based in Cape Town is seeking an Accounts & Customer Success Executive. This role focuses on delivering exceptional customer service by supporting onboarding processes, managing inquiries, and ensuring satisfaction. Candidates should have strong communication skills and a passion for client interactions. Opportunities for growth and KPI-based bonuses are available, with a flexible work structure offering 3 days work from home and 2 days in-office.

Qualifications

• Desire to ensure every customer is happy.
• Passion for outstanding customer service.
• General knowledge of central England's towns and cities.

Responsibilities

• Act as the welcoming voice of the company for customers.
• Handle inbound and outbound inquiries effectively.
• Onboard new customers with data entry.

Skills

Excellent customer service

Strong communication skills

Knowledge of digital platforms

Tools

CRM systems

Email platforms

Job description

A dynamic service provider based in Cape Town is seeking an Accounts & Customer Success Executive. This role focuses on delivering exceptional customer service by supporting onboarding processes, managing inquiries, and ensuring satisfaction. Candidates should have strong communication skills and a passion for client interactions. Opportunities for growth and KPI-based bonuses are available, with a flexible work structure offering 3 days work from home and 2 days in-office.