Account Manager - Technology Solutions

Placements24; Gqeberha; Hybrid; ZAR 350,000 - 600,000; Full time

Benefits offered by this job

Competitive salary & performance-based

Flexible remote work arrangement

Health, dental, and vision insurance

Continuous learning & professional dev

Collaborative team culture focused on

Job summary

Placements24 seeks a highly motivated Account Manager to nurture and grow relationships with existing clients in the technology solutions sector. Working remotely, you will be the primary contact for a portfolio of clients, identifying needs and opportunities to expand our footprint.

You will collaborate with internal teams to deliver tailored technology solutions, drive renewals, and achieve revenue targets.

Qualifications

• Proven experience as an Account Manager or in a similar client relationship role, preferably within the technology industry.
• Demonstrated success in growing existing accounts and achieving revenue targets.
• Excellent communication, negotiation, and presentation skills.
• Strong understanding of technology solutions and the value proposition they offer.
• Ability to work autonomously, manage time effectively, and thrive in a remote environment.
• Bachelor's degree in Business, Marketing, or a related field is preferred.

Responsibilities

• Manage a portfolio of existing client accounts, acting as their main point of contact.
• Develop and execute account plans to achieve revenue growth targets through upselling and cross-selling.
• Build and maintain strong, trusted relationships with key stakeholders within client organizations.
• Identify client needs and proactively propose relevant technology solutions and services.
• Ensure high levels of customer satisfaction and address any concerns or issues promptly.
• Collaborate with internal teams (e.g., sales engineers, support) to deliver exceptional client experiences.

Skills

Account management

Communication

Negotiation

Presentation

Technology solutions

Education

Bachelor's degree (Business/Marketing/related)

Job description

About the Role

Our client is seeking a highly motivated and client-focused Account Manager to manage and grow relationships with existing customers in the technology solutions sector, based remotely. You will be the primary point of contact for a portfolio of clients, responsible for understanding their evolving needs, identifying upselling and cross-selling opportunities, and ensuring high levels of customer satisfaction and retention. This role is crucial for driving recurring revenue and fostering long-term partnerships. The ideal candidate is a strategic thinker with excellent communication skills and a passion for technology, working within a supportive and results-driven remote team. Success in this role means deepening client loyalty and expanding our footprint within their organizations.

Key Responsibilities

• Manage a portfolio of existing client accounts, acting as their main point of contact.
• Develop and execute account plans to achieve revenue growth targets through upselling and cross-selling.
• Build and maintain strong, trusted relationships with key stakeholders within client organizations.
• Identify client needs and proactively propose relevant technology solutions and services.
• Ensure high levels of customer satisfaction and address any concerns or issues promptly.
• Collaborate with internal teams (e.g., sales engineers, support) to deliver exceptional client experiences.

Requirements

• Proven experience as an Account Manager or in a similar client relationship management role, preferably within the technology industry.
• Demonstrated success in growing existing accounts and achieving revenue targets.
• Excellent communication, negotiation, and presentation skills.
• Strong understanding of technology solutions and the ability to articulate their value proposition.
• Ability to work autonomously, manage time effectively, and thrive in a remote environment.
• Bachelor's degree in Business, Marketing, or a related field is preferred.

Benefits

• Competitive salary and performance-based bonuses tied to account growth.
• Flexible remote work arrangement.
• Comprehensive health, dental, and vision insurance.
• Opportunities for continuous learning and professional development in cutting-edge technologies.
• A collaborative and supportive team culture focused on client success.