Account Manager

Deka Minas (Pty) Ltd; Johannesburg; Hybrid; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Competitive salary

Hybrid work environment

Growth opportunities

Innovative projects shaping finance

Job summary

Deka Minas (Pty) Ltd is seeking an Account Manager in Johannesburg to cultivate strategic client relationships, drive growth, and deliver tailored technology solutions for banking and financial services clients. You will serve as a trusted advisor and collaborate across teams to maximize value from products and services.

The role requires 3–5 years in account management or related fields, with strong CRM, planning, and sales skills.

Qualifications

Responsibilities

• Establish and nurture client relationships as a trusted advisor.
• Act as primary contact for client concerns and needs.
• Build long-term partnerships and manage contracts.
• Collaborate with internal teams to craft account plans and meet KPIs.
• Identify upsell opportunities based on client needs.
• Lead account reviews and explore growth opportunities.

Skills

Client relationships

Strategic Planning

Sales

PowerPoint

Excel

Networking

Stakeholder Engagement

Tools

CRM software

Job description

Join a forward-thinking organisation committed to transforming financial services through innovative technology solutions. Our client, a leading provider in the banking, capital markets, and treasury sectors, is seeking a dedicated Account Manager to cultivate strategic client relationships, drive business growth, and deliver tailored technological solutions that address complex industry challenges.

Duties:

• Establish and nurture relationships as a trusted advisor to ensure clients continuously derive value from products and services
• Act as the primary contact for client concerns, needs, and general relationship management
• Build and sustain long-term client partnerships, maintaining accurate records and managing contract updates
• Collaborate with internal teams to develop strategic account plans and ensure KPIs are achieved
• Identify upselling and cross-selling opportunities through a thorough understanding of client needs and offerings
• Lead regular account review sessions to assess ongoing engagements and explore growth opportunities
• Engage with stakeholders across all levels of client organisations, understanding workflows and internal processes
• Maintain all client records within CRM platforms, ensuring data accuracy
• Develop sales forecasts and pipeline reports, providing regular updates to management
• Conduct needs assessments to understand client challenges and collaborate on designing tailored solutions
• Facilitate workshops to identify opportunities and articulate value propositions
• Stay informed on industry trends and client market dynamics to provide relevant insights
• Support the development and execution of marketing activities and content creation
• Drive revenue growth within existing accounts, identifying new business opportunities and expanding service offerings

Requirements:

• 3 to 5 years of relevant experience in account management, business development, or similar roles
• Solid understanding of banking, financial services, or consulting sectors
• Familiarity with Capital Markets and Treasury Banking technology is advantageous
• Knowledge of legal and commercial agreements
• Strong skills in Client Relationship Management, Strategic Planning, and Sales
• Proficiency in Microsoft PowerPoint and Excel
• Excellent networking and stakeholder engagement abilities

Nice to Have:

• Specific experience or knowledge of banking and financial sector technologies

Benefits:

• Competitive negotiable salary package
• Dynamic hybrid work environment
• Opportunities for professional growth within a reputable organisation
• Engage in innovative projects that shape the future of financial services