Account Manager - Enterprise Solutions

Placements24; Pretoria; Hybrid; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Hybrid work

Health insurance

Retirement fund

Life cover

Learning & development

Job summary

Placements24 is seeking a seasoned Account Manager for our Pretoria-based enterprise solutions practice. You will manage key enterprise accounts, align complex client needs with tailored solutions, and drive long-term partnerships while coordinating with internal teams for superior service delivery.

The role emphasizes growth within existing accounts, high-stakes negotiations, and regular business reviews with senior stakeholders, with a hybrid work arrangement and comprehensive benefits.

Qualifications

• Minimum 6 years of experience in account management for enterprise-level clients.
• Strong track record of growing revenue within existing accounts and managing long-term relationships.
• Excellent presentation, communication and negotiation skills; ability to influence senior stakeholders.

Responsibilities

• Manage a portfolio of enterprise accounts as primary contact and trusted advisor.
• Understand client objectives and align solutions with technical requirements.
• Identify upsell and cross-sell opportunities within existing contracts.
• Coordinate with internal teams to ensure seamless client experience and issue resolution.
• Conduct regular business reviews to track progress and gather feedback.

Skills

Account management

Enterprise sales

Stakeholder management

Negotiation

Presentation skills

Cross-functional collaboration

Education

Bachelor's degree

Job description

About the Role

Our client is seeking a seasoned Account Manager with expertise in Enterprise Solutions to join their prestigious team in Pretoria, Gauteng . This role is instrumental in managing and growing relationships with our client's largest and most strategic enterprise accounts. You will be responsible for understanding complex client needs, proposing tailored solutions, and ensuring exceptional service delivery to foster long-term partnerships. This is a unique opportunity to work with significant clients in a consultative capacity, driving mutual growth and contributing to the strategic direction of client engagement within the capital city region.

Key Responsibilities

• Manage a portfolio of key enterprise accounts, acting as the primary point of contact and trusted advisor.
• Develop deep understanding of client's business objectives, challenges, and technical requirements to align solutions.
• Drive expansion within existing accounts by identifying upsell and cross-sell opportunities for new and existing services.
• Coordinate with internal technical, support, and product teams to ensure seamless client experience and issue resolution.
• Conduct regular business reviews with clients to track progress, gather feedback, and ensure value realization.
• Negotiate contract renewals and expansions, securing favorable terms for both the client and our client.

Requirements

• Minimum 6 years of experience in account management, preferably with enterprise-level clients and complex solution sales.
• Demonstrated success in growing revenue within existing accounts and managing long-term client relationships.
• Strong understanding of enterprise software, cloud solutions, or relevant industry technologies.
• Excellent presentation, communication, and negotiation skills, with the ability to influence senior stakeholders.
• Proven ability to work collaboratively within a cross-functional team environment.
• Bachelor's degree in a relevant field; advanced degrees or certifications are a plus.

Benefits

• Competitive salary package with significant performance-based bonuses and client-incentivized rewards.
• Hybrid work arrangement providing a balance between in-office collaboration and remote flexibility.
• Comprehensive benefits including health insurance, retirement fund, and life cover.
• Access to continuous learning and development programs focused on enterprise solutions and account management.
• Opportunities to engage with high-profile clients and contribute to major business initiatives in Pretoria .