Account Executive

LexisNexis; Johannesburg; Remote; ZAR 1,457,000 - 2,104,000; Full time

Benefits offered by this job

Medical Aid

Retirement Plan inclusive of Risk Benefits

Modern family benefits

Study Leave

Job summary

A global legal solutions provider is seeking an Account Executive to manage a portfolio focused on the Middle East. In this role, you will build strong relationships with stakeholders in law firms and corporate legal teams, driving customer value and engagement. You will monitor account performance and work closely with various teams to ensure a positive client experience. The ideal candidate has account management experience in a SaaS environment and a bachelor's degree or equivalent. Position offers competitive benefits including medical aid, retirement plans, and study leave.

Qualifications

• Experience in account management, renewals, and revenue growth within a SaaS environment.
• Proven success in meeting or exceeding retention and account growth objectives.
• Comfortable using CRM and sales tools.

Responsibilities

• Manage and grow a portfolio of Middle East accounts.
• Develop and execute account plans to support renewals and expansion.
• Build consultative relationships with decision-makers and stakeholders.
• Conduct regular client meetings and product demonstrations.
• Monitor account health and identify growth opportunities.
• Monitor account health, usage insights, and feedback to address risks and identify growth opportunities.
• Manage renewal cycles and maintain accurate pipeline tracking, forecasting, and reporting.
• Contribute market insights and identify opportunities that support regional growth initiatives.

Skills

Account management

Customer relationship building

Fluency in English

Using CRM and sales tools

Remote portfolio management

Self-driven

Education

Bachelor's degree or equivalent experience

Tools

Salesforce

Gong

Sales Navigator

Job description

About The Role

The Account Executive plays a key role in supporting growth and client retention across our existing Middle East portfolio. You will build strong, long‑term relationships with stakeholders in law firms, corporate legal teams, and government organisations. The role focuses on maximising customer value, supporting solution adoption, and identifying opportunities to expand engagement.

Responsibilities

• Manage and grow a portfolio of Middle East accounts, ensuring client satisfaction, retention, and revenue growth.
• Develop and execute account plans to support renewals, expansion, and solution uptake.
• Build collaborative, consultative relationships with decision‑makers and key stakeholders.
• Conduct regular client meetings, virtual reviews, and product demonstrations to highlight value and encourage deeper adoption.
• Work closely with Customer Success, Marketing, and Product teams to deliver a consistent and positive client experience.
• Monitor account health, usage insights, and feedback to address risks and identify growth opportunities.
• Manage renewal cycles and maintain accurate pipeline tracking, forecasting, and reporting.
• Contribute market insights and identify opportunities that support regional growth initiatives.

Requirements

• Bachelor’s degree or equivalent experience welcomed.
• Fluent in English; Arabic skills are an advantage but not required.
• Experience in account management, renewals, and revenue growth within a SaaS or related environment (e.g., legal, compliance, or professional services).
• Proven success in meeting or exceeding retention and account growth objectives.
• Comfortable using CRM and sales tools (e.g., Salesforce, Gong, Sales Navigator).
• Self‑driven, organised, and able to manage a remote regional portfolio effectively.

Work In a Way That Works For You

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working For You

We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Medical Aid
• Retirement Plan inclusive of Risk Benefits (Disability, Critical Illness, Life Cover & Funeral Cover)
• Modern family benefits, including adoption and surrogacy
• Study Leave

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.