Account Executive

Initiate; Cape Town; On-site; ZAR 240,000 - 300,000; Full time

Job summary

Initiate is seeking a detail-oriented Account Executive to support the Business Development team in contract renewals, documentation management and client reporting within a fast-paced iGaming environment.

You will coordinate across Legal, Finance and Compliance, manage deadlines, maintain accurate records and help optimise commercial operations while delivering reliable administrative support.

Qualifications

• Experience in an Account Executive, Sales Support, Commercial Administration or similar coordination-focused role.
• Strong organisational and administrative skills with excellent attention to detail and accuracy.
• Experience preparing, processing and maintaining contracts, amendments or other business documentation is advantageous.
• Strong reporting and data management skills, including collecting, consolidating and validating information from multiple sources.
• Excellent time management and the ability to prioritise multiple deadlines and tasks.

Responsibilities

• Coordinate and track contract renewals across the client portfolio, ensuring activities are initiated and completed within required timeframes.
• Prepare, coordinate and follow up on contracts, amendments and related documentation to ensure efficient processing and completion.
• Compile and maintain accurate internal and client-facing reports covering commercial performance and portfolio activities.
• Gather, consolidate and verify information from internal systems and stakeholders to ensure reporting accuracy.
• Monitor important deadlines and proactively highlight renewals, approvals and potential delays.
• Liaise with Legal, Finance, Compliance, Product and Technical teams to coordinate documentation and reporting.
• Ensure contract management and reporting follow established SLAs and procedures.
• Identify and escalate issues that could affect deadlines or obligations to the appropriate stakeholders.
• Provide reliable administrative and contractual support to the Business Development Manager and account teams.

Skills

Organisational skills

Administrative skills

Time management

Communication

Data management

Reporting

Stakeholder liaison

Tools

Microsoft Office

Excel

Word

Outlook

Job description

About the Opportunity

Our client is seeking a detail-oriented and organised Account Executive to provide essential commercial, contractual and administrative support to its Business Development team.

This role plays an important part in ensuring client accounts run smoothly, with a strong focus on contract renewals, documentation management, reporting and coordinating information across internal departments. The successful candidate will help maintain accurate records, ensure deadlines are met and support the wider team in delivering effective client account management.

This is an excellent opportunity for a proactive professional who enjoys working with data, managing processes and contributing to commercial operations within a fast-paced iGaming environment.

Key Responsibilities

• Contract Renewals: Coordinate and track contract renewals across the assigned client portfolio, ensuring all activities are initiated and completed within the required timeframes.
• Contract Administration: Prepare, coordinate and follow up on contracts, amendments, approvals and related documentation to ensure efficient processing and completion.
• Reporting: Compile and maintain accurate internal and client-facing reports covering commercial performance, contractual matters and portfolio activities.
• Data Management: Gather, consolidate and verify information from internal systems and relevant stakeholders to ensure accurate and consistent reporting.
• Deadline Management: Monitor important contractual and administrative deadlines, proactively highlighting upcoming renewals, outstanding approvals, missing information and potential delays.
• Cross-Departmental Coordination: Liaise with Legal, Finance, Compliance, Product, Technical and other relevant teams to coordinate account-related documentation, reporting and administrative requirements.
• Process Compliance: Ensure contract management, reporting and documentation activities follow established procedures and service-level agreements (SLAs).
• Issue Escalation: Identify and communicate issues that could affect deadlines, contractual obligations or commercial activities, ensuring they are addressed by the appropriate stakeholders.
• Commercial Support: Provide reliable administrative and contractual assistance to the Business Development Manager and account management team, contributing to the effective management of the client portfolio.
• General Support: Assist with additional duties and commercial support activities as required by management to meet business objectives.

Requirements

• Previous experience in an Account Executive, Sales Support, Commercial Administration, Contract Administration or similar coordination-focused role.
• Strong organisational and administrative skills, with excellent attention to detail and accuracy.
• Experience preparing, processing and maintaining contracts, amendments or other business documentation would be advantageous.
• Strong reporting and data management skills, including the ability to collect, consolidate and validate information from multiple sources.
• Proficiency in Microsoft Office, particularly Excel, Word and Outlook.
• Excellent time management skills and the ability to prioritise multiple deadlines and tasks effectively.
• Strong written and verbal communication skills, with the ability to liaise professionally with internal stakeholders and clients.
• A proactive approach to tracking renewals, following up on outstanding approvals and identifying potential delays.
• Ability to work collaboratively across departments, including Legal, Finance, Compliance, Product and Technical teams.
• A process-driven mindset, with an understanding of the importance of accurate documentation, confidentiality and adherence to established procedures.
• Experience in the iGaming, online gaming or sports betting industry would be advantageous.
• A reliable, solutions-oriented approach and the ability to perform effectively in a fast-paced commercial environment.