2nd-Line IT Support Technician – Growth & Hardware Focus

Spinnaker Software; Midrand; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading software company in Midrand is seeking a dedicated individual to provide second line specialist support to computer users. The ideal candidate will have at least 3 years of relevant experience and certifications A+ and N+. This role involves troubleshooting, technical problem solving, and maintaining network equipment, with opportunities for professional growth in a collaborative environment.

Qualifications

• At least 3 years of experience in a similar role.
• Experience with ARCH Products is advantageous.
• Ability to work overtime and weekends.

Responsibilities

• Provide second line specialist support to users.
• Troubleshoot and resolve technical problems.
• Maintain network, software, and hardware equipment.

Skills

Troubleshooting

Problem solving

Customer service

Education

A+ certification

N+ certification

Job description

A leading software company in Midrand is seeking a dedicated individual to provide second line specialist support to computer users. The ideal candidate will have at least 3 years of relevant experience and certifications A+ and N+. This role involves troubleshooting, technical problem solving, and maintaining network equipment, with opportunities for professional growth in a collaborative environment.