IT Support Technician — Hardware, Network & Remote Help

Boardroom Appointments

Germiston

On-site

ZAR 223,200 - 334,800

Full time

14 days+

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Job summary

A recruitment agency is seeking a Technical Support Specialist in Germiston, South Africa. The ideal candidate will have 2-3 years' experience in providing installations, support, and training for POS systems and fingerprint readers. Responsibilities include resolving hardware/software issues, managing support tickets, and maintaining documentation of changes and assets. The role requires strong technical troubleshooting skills, customer service experience, and a valid driver's license with own vehicle. Competitive benefits may be included.

Qualifications

2-3 years of relevant work experience in installations, support, and training ideally on POS and/or fingerprint readers.
Drivers License and own vehicle.
Skills and knowledge in Hardware, Software applications, and Networking.
Knowledge of basic security practices.

Responsibilities

Provide timely technical support to end-users, resolving hardware and software issues.
Manage the ticketing system by prioritizing support requests.
Collaborate with teams for issue resolution.
Document hardware and software changes and maintain asset inventories.