Fully Remote VA for Client Ops & Marketing Support

Soaring Towers; Maracaibo; Presencial; VES 5.614.000 - 6.736.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully remote

Training on internal systems

Exposure to client support

Descripción de la vacante

Soaring Towers is seeking a fully remote Virtual Assistant based in Venezuela to support executives, clients, and marketing efforts. The role blends administrative tasks, lead outreach, and basic IT support, with schedule and CRM management and client communications.

You will work full-time with overlap to US Pacific Time and join a Los Angeles-based IT services provider. Ideal candidates have prior VA or admin experience, strong English, and comfort with technology; training is provided and the

Formación

• Previous VA/administrative experience required.
• Strong written and spoken English.
• Able to manage multiple priorities and deadlines.
• Comfortable with remote tools and learning new software.
• Reliable internet and home workspace in Venezuela.
• Available for full-time hours with overlap to US Pacific Time.

Responsabilidades

• Manage executive calendars, scheduling, and emails.
• Research client leads and industry info.
• Assist with lead outreach and outreach follow-ups.
• Communicate professionally with clients by phone and email.
• Maintain client records and CRM updates.
• Provide basic Level 1 IT troubleshooting per procedures.
• Schedule technical team members for advanced support.
• Write and edit blog posts and support social media content.
• Support email outreach and other marketing activities.
• Document business processes and internal procedures.

Conocimientos

English (written & spoken)

Organizational skills

Time management

Professional communication

Independent remote work

CRM usage

Help desk/ticketing experience

Google Workspace / MS Office

Social media/content creation

Educación

Experience in VA roles

Herramientas

CRM systems

Ticketing systems

Slack/WhatsApp

Descripción del empleo

Soaring Towers is seeking a fully remote Virtual Assistant based in Venezuela to support executives, clients, and marketing efforts. The role blends administrative tasks, lead outreach, and basic IT support, with schedule and CRM management and client communications.

You will work full-time with overlap to US Pacific Time and join a Los Angeles-based IT services provider. Ideal candidates have prior VA or admin experience, strong English, and comfort with technology; training is provided and the