Remote Mental Health Virtual Assistant

Ataraxis; Caracas; A distancia; VES 28.158.000 - 44.248.000; Jornada completa

Descripción de la vacante

Ataraxis is seeking a Healthcare Virtual Assistant to support a US-based mental health practice. This remote role involves answering patient calls and messages, scheduling appointments for therapists, verifying insurance, and submitting claims in SimplePractice.

Ideal candidates have at least 2 years of US healthcare admin experience, strong English communication, and familiarity with productivity monitoring tools.

Formación

• Minimum 2 years of US healthcare administrative experience.
• Mental health/behavioral health practice experience is strongly preferred.
• Experience with patient scheduling and insurance verification.
• SimplePractice experience is REQUIRED.
• Excellent verbal and written English communication skills.
• Organized, reliable, coachable and detail-oriented.
• Familiarity with productivity monitoring software.

Responsabilidades

• Answer patient calls, texts, and callbacks.
• Schedule appointments for multiple therapists.
• Verify insurance eligibility and benefits.
• Review and submit claims in SimplePractice.
• Support daily front-office operations and collaborate with the team.

Conocimientos

US healthcare administrative

Mental health experience

Patient scheduling

Insurance verification

SimplePractice

English communication

Organized & detail-oriented

Productivity monitoring software

Herramientas

SimplePractice

Descripción del empleo

Ataraxis is seeking a Healthcare Virtual Assistant to support a US-based mental health practice. This remote role involves answering patient calls and messages, scheduling appointments for therapists, verifying insurance, and submitting claims in SimplePractice.

Ideal candidates have at least 2 years of US healthcare admin experience, strong English communication, and familiarity with productivity monitoring tools.