Bilingual Patient Care Coordinator (Remote Support)

Winning Assistants LLC; Porlamar; Remote; VES 7,420,000 - 8,656,000; Part time

Job summary

Winning Assistants LLC is seeking a Bilingual Patient Care Coordinator for a part-time role. The position requires managing insurance prior authorizations, patient scheduling, and documentation in ModMed EMR, with communication in English and Spanish.

The candidate should have healthcare admin experience, familiarity with insurance processes, and the ability to work remotely with a proactive approach to patient care and service quality.

Qualifications

• At least 1 year in healthcare administrative or similar role.
• Fluent in English and Spanish; able to communicate medical terminology.
• Direct experience with ModMed EMR is required.
• Experience with insurance prior authorizations, tracking, and follow-up.
• Experience verifying insurance benefits, out-of-network coverage, and procedure codes.
• Healthcare background in plastic surgery, reconstructive surgery, aesthetics, dermatology, or related field preferred.
• Proactive, organized, dependable, detail-oriented, and able to work independently remotely.

Responsibilities

• Manage insurance prior authorizations from submission through approval, including tracking and follow-ups.
• Verify insurance eligibility, benefits, codes, and coverage requirements for accurate workflows.
• Manage appointment scheduling and patient records in ModMed EMR with timely follow-ups.
• Provide virtual clinical documentation support during patient visits, entering notes into ModMed.
• Handle calls and inquiries in English and Spanish.
• Provide backup virtual receptionist and front-office support including appointment coordination.

Skills

English proficiency

Spanish proficiency

Healthcare admin experience

Remote work capability

Tools

ModMed EMR

Job description

Winning Assistants LLC is seeking a Bilingual Patient Care Coordinator for a part-time role. The position requires managing insurance prior authorizations, patient scheduling, and documentation in ModMed EMR, with communication in English and Spanish.

The candidate should have healthcare admin experience, familiarity with insurance processes, and the ability to work remotely with a proactive approach to patient care and service quality.