Zoo Experience Guide & Guest Services Pro

Chattanooga Zoo; Chattanooga (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

The Chattanooga Zoo seeks a Guest Experience Attendant to provide friendly guest service across Zoo experiences, including trains, feedings, and events. You will greet guests, assist with activities, and help ensure safe, enjoyable visits.

Responsibilities include cashier duties, assisting with animal interactions, guiding guests along paths, and supporting setup and teardown for rentals and events. Prior cashier experience and a customer-focused attitude are preferred.

Qualifications

• High School Diploma or equivalent preferred.
• Experience in customer service and with cash handling preferred.
• Any combination of education and experience to perform duties will be considered.

Responsibilities

• Perform cashier duties for guests purchasing Zoo experiences.
• Assist guests with camel, alpaca and giraffe feeding experience.
• Assist guests onto the train and operate it as directed.
• Assist guests onto and off of the carousel.
• Set-up and tear-down before and after rentals and events.
• Provide assistance to rental participants.
• Attend animal handling and safety training.
• Maintain work areas and perform routine maintenance and housekeeping.

Skills

Customer service

Cash handling

Education

High School Diploma or equivalent

Job description

The Chattanooga Zoo seeks a Guest Experience Attendant to provide friendly guest service across Zoo experiences, including trains, feedings, and events. You will greet guests, assist with activities, and help ensure safe, enjoyable visits.

Responsibilities include cashier duties, assisting with animal interactions, guiding guests along paths, and supporting setup and teardown for rentals and events. Prior cashier experience and a customer-focused attitude are preferred.