Zone Team Leader – Merchandising & Customer Experience

Ollie's Bargain Outlet, Inc.; Big Rapids (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical benefits

401K plan

Career growth

Employee discount

Voluntary benefits

Job summary

Ollie’s Bargain Outlet, Inc. in Michigan seeks a Retail Zone Team Leader to guide the zone’s merchandising and staffing, ensuring an exceptional associate and customer experience. You will oversee displays, replenishment, pricing, and daily operations on the sales floor.

The role requires a high school diploma, 1–2 years of supervisory experience with a mid- to large-size retailer, and flexibility to work evenings, weekends, and holidays. Join a team fostering growth and strong discount benefits.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of supervisory experience with a mid- to large-size retailer.
• Schedule flexibility to work evenings, weekends, and holidays on a regular basis.
• Positive attitude and team player who interacts well with customers and associates.

Responsibilities

• Execute procedures for the assigned zone including merchandising, signage, displays, replenishment, pricing, ad sets, and daily recovery.
• Ensure store standards, operational compliance, seasonal planning, inventory processes, and programs meet expectations.
• Oversee merchandise planning, receiving, and stocking on the sales floor.
• Ensure proper scheduling and staffing for unloading/processing of merchandise while driving associate productivity and service standards.
• Supervise associates in the zone and communicate directives for follow-up.
• Perform Team Leader duties to open/close the store and handle additional responsibilities.

Skills

Team leadership

Customer service

Merchandising

Education

High school diploma

Job description

Ollie’s Bargain Outlet, Inc. in Michigan seeks a Retail Zone Team Leader to guide the zone’s merchandising and staffing, ensuring an exceptional associate and customer experience. You will oversee displays, replenishment, pricing, and daily operations on the sales floor.

The role requires a high school diploma, 1–2 years of supervisory experience with a mid- to large-size retailer, and flexibility to work evenings, weekends, and holidays. Join a team fostering growth and strong discount benefits.