Zone Team Leader: Merch & Guest Experience Lead

Ollie's Bargain Outlet, Inc.; Lewisville (TX); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

RX Coverage

401K with company match

Employee Discount

Career Growth

Job summary

Ollie's Bargain Outlet, Inc. in Lewisville, TX is seeking a Retail Zone Team Leader to guide a zone of the store floor, drive merchandising and customer service, and lead a team of associates to deliver an exceptional shopping experience.

Qualifications include a high school diploma or equivalent and 1–2 years of supervisory experience in a mid- to large-size retailer. The role requires schedule flexibility for evenings, weekends and holidays.

Qualifications

• High school diploma or equivalent is required.
• Minimum 1–2 years of supervisory experience in a mid- to large-size retailer.
• Schedule flexibility to work evenings, weekends, and holidays.
• Positive attitude and team player who interacts well with customers and associates.

Responsibilities

• Execute procedures for the assigned zone, including merchandising, signage, displays, replenishment, pricing, ad sets, and daily recovery.
• Ensure store standards, operational compliance, seasonal planning, inventory processes, and company programs meet expectations.
• Oversee process to ensure merchandise is planned for and received, and that the sales floor is stocked.
• Ensure proper scheduling and staffing for unloading/processing of merchandise to the floor while driving productivity and customer service.
• Supervise associates within the zone and communicate directives for follow-up.
• Perform all Team Leader functions to open/close the store and take on additional responsibilities.

Skills

Supervisory experience

Team player

Flexible schedule

Education

High school diploma or equivalent

Job description

Ollie's Bargain Outlet, Inc. in Lewisville, TX is seeking a Retail Zone Team Leader to guide a zone of the store floor, drive merchandising and customer service, and lead a team of associates to deliver an exceptional shopping experience.

Qualifications include a high school diploma or equivalent and 1–2 years of supervisory experience in a mid- to large-size retailer. The role requires schedule flexibility for evenings, weekends and holidays.