Zone Team Leader - Lead Merch & Customer Experience

Ollie; DuBois (Clearfield County); On-site; USD 37,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision, RX after 90‑D

401K with immediate vesting

20% Associate discount

Voluntary benefits

Job summary

Ollie's is seeking a Retail Zone Team Leader to guide a zone of the sales floor, drive merchandising and customer service standards, and lead a motivated team. You will oversee staffing, displays, pricing, and inventory to ensure a great customer experience.

The role requires a high school diploma or equivalent and 1–2 years of supervisory experience in retail, with flexibility for evenings, weekends, and holidays. Equal opportunity employer.

Qualifications

• High school diploma or equivalent required.
• 1-2 years of supervisory experience with a mid- to large-size retailer preferred.
• Schedule flexibility to work evenings, weekends, and holidays on a regular basis.
• Positive attitude and team player who interacts well with customers and associates.

Responsibilities

• Execute established procedures for assigned zone, including merchandising, signage, displays, replenishment, pricing, ad sets, and daily recovery.
• Oversee process to ensure that merchandise is planned for and received, and that the sales floor is properly stocked.
• Ensure proper scheduling and staffing for effective unload/processing of merchandise to the sales floor while driving associate productivity, daily task assignment, and customer service standards.
• Supervise associates within the assigned zone, communicate company directives to ensure follow-up is completed.
• Perform all Team Leader functions to open and close the store when needed and complete additional responsibilities as assigned.

Skills

Team leadership

Customer service

Positive attitude

Team player

Education

High school diploma or equivalent

Job description

Ollie's is seeking a Retail Zone Team Leader to guide a zone of the sales floor, drive merchandising and customer service standards, and lead a motivated team. You will oversee staffing, displays, pricing, and inventory to ensure a great customer experience.

The role requires a high school diploma or equivalent and 1–2 years of supervisory experience in retail, with flexibility for evenings, weekends, and holidays. Equal opportunity employer.