Retail Zone Team Leader — Merch & Customer Experience

Ollie's Bargain Outlet; Lewisville (TX); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and RX"?}],

401K with generous company match

20% Associate discount

Voluntary benefits

Job summary

Ollie’s Bargain Outlet in Lewisville, TX is seeking a Retail Zone Team Leader to guide a zone of the sales floor, drive merchandising efforts, and supervise a team to deliver an exceptional associate and customer experience.

You will oversee scheduling, staffing, and daily tasks to maintain stock levels and ensure store standards. The role requires a hands-on leader with a focus on efficiency and friendly service.

Qualifications

• High school diploma or equivalent required.
• Minimum of 1–2 years of supervisory experience with a mid- to large-size retailer.
• Schedule flexibility to work evenings, weekends, and holidays on a regular basis.
• Positive attitude and team player who interacts well with customers and associates.

Responsibilities

• Execute established procedures for assigned zone, including merchandising, signage, displays, replenishment, pricing, ad sets, and daily recovery.
• Oversee process to ensure that merchandise is planned for and received, and that the sales floor is properly stocked.
• Ensure proper scheduling and staffing for effective unload/processing of merchandise to the sales floor while driving associate productivity, daily task assignment, and customer service standards.
• Supervise associates within the assigned zone, communicate company directives to ensure follow-up is completed.

Education

High school diploma or equivalent

Job description

Ollie’s Bargain Outlet in Lewisville, TX is seeking a Retail Zone Team Leader to guide a zone of the sales floor, drive merchandising efforts, and supervise a team to deliver an exceptional associate and customer experience.

You will oversee scheduling, staffing, and daily tasks to maintain stock levels and ensure store standards. The role requires a hands-on leader with a focus on efficiency and friendly service.