Zone Team Lead - Retail Merch & Customer Experience

Ollies Bargain Outlet Holdings, Inc.; Walterboro (SC); On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision, RX coverage (

401K with immediate vesting

20% Associate discount

Voluntary benefits

Job summary

Ollie’s Bargain Outlet Holdings, Inc. is seeking a Zone Team Leader to guide a designated store zone, oversee merchandising and customer experience, and lead a team in daily store operations.

The role emphasizes maintaining merchandising standards, staff scheduling, and delivering an exceptional associate and customer experience. Candidates should have supervisory experience in retail.

Qualifications

• High school diploma or equivalent required.
• Minimum of 1–2 years of supervisory experience with a mid- to large-size retailer.
• Schedule flexibility to work evenings, weekends, and holidays on a regular basis.
• Positive attitude and team player who interacts well with customers and associates.

Responsibilities

• Execute established procedures for assigned zone, including merchandising, signage, displays, replenishment, pricing, ad sets, and daily recovery.
• Ensure that store standards, operational compliance, seasonal planning, inventory processes, and company programs meet all operational expectations.
• Oversee process to ensure that merchandise is planned for and received, and that the sales floor is properly stocked.
• Ensure proper scheduling and staffing for effective unload/processing of merchandise to the sales floor while driving associate productivity, daily task assignment, and customer service standards.
• Supervise associates within the assigned zone, communicate company directives to ensure follow-up is completed.
• Perform all Team Leader functions to open and close the store when needed and complete additional responsibilities as assigned.

Skills

Supervisory experience

Schedule flexibility

Team player

Education

High school diploma or equivalent

Job description

Ollie’s Bargain Outlet Holdings, Inc. is seeking a Zone Team Leader to guide a designated store zone, oversee merchandising and customer experience, and lead a team in daily store operations.

The role emphasizes maintaining merchandising standards, staff scheduling, and delivering an exceptional associate and customer experience. Candidates should have supervisory experience in retail.