Zone Retail Team Leader: Merchandising & Service

Ollie's Bargain Outlet, Inc.; Thomasville (GA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

20% Associate discount on Ollie’sPurch

401K with immediate vesting match

Career growth & talent development

Job summary

Ollie’s Bargain Outlet, Inc. is seeking a Zone Team Leader to manage a defined store zone, guide a merchandising-focused team, and ensure an exceptional associate and customer experience on the sales floor.

You will oversee merchandising, signage, displays, and inventory flow to keep shelves stocked and appealing. The role requires supervising a zone, scheduling staff, and executing company programs, with opportunities for growth within Ollie’s extensive retail network.

Qualifications

• High school diploma or equivalent required.
• Minimum of 1–2 years of supervisory experience with a mid- to large-size retailer.
• Schedule flexibility to work evenings, weekends, and holidays on a regular basis.
• Positive attitude and team player who interacts well with customers and associates.

Responsibilities

• Execute established procedures for assigned zone, including merchandising, signage, displays, replenishment, pricing, ad sets, and daily recovery.
• Ensure store standards, operational compliance, seasonal planning, inventory processes, and company programs meet all operational expectations.
• Oversee process to ensure that merchandise is planned for and received, and that the sales floor is properly stocked.
• Ensure proper scheduling and staffing for effective unload/processing of merchandise to the sales floor while driving associate productivity, daily task assignment, and customer service standards.
• Supervise associates within the assigned zone, communicate company directives to ensure follow-up is completed.
• Perform all Team Leader functions to open and close the store when needed and complete additional responsibilities as assigned.

Skills

Supervisory experience

Customer service

Merchandising

Team leadership

Education

High school diploma or equivalent

Tools

POS systems

Job description

Ollie’s Bargain Outlet, Inc. is seeking a Zone Team Leader to manage a defined store zone, guide a merchandising-focused team, and ensure an exceptional associate and customer experience on the sales floor.

You will oversee merchandising, signage, displays, and inventory flow to keep shelves stocked and appealing. The role requires supervising a zone, scheduling staff, and executing company programs, with opportunities for growth within Ollie’s extensive retail network.