Zone Merchandising Lead - Visual & Sales Coach

At Home; Wichita (KS); On-site; USD 19,000 - 25,000; Full time

Job summary

At Home is seeking a Zone Lead to oversee visual merchandising in designated zones and uphold company standards that drive sales. You will guide colleagues in creating compelling displays, manage daily tasks with the Assistant Store Manager, and ensure fast, accurate stock handling in a warehouse-format store.

You will lead by example, coaching teammates on visual priorities, maintaining safety and integrity, and maintaining endcaps, signs, and seasonal setups.

Qualifications

• At least 18 years old.
• High School Diploma/Equivalent.
• Background Check will be completed.
• Communicates clearly and concisely with excellent verbal, written, and comprehension skills.
• Ability to work a flexible schedule, including nights, weekends, and some holidays.
• Ability to lift a minimum of 50 lbs. and team lift 100 lbs. as well as to move merchandise around the warehouse-format store routinely.
• Ability to stand or walk for prolonged periods of time.
• Ability to bend, climb, and reach at times. The ability to work effectively independently and within a team.
• Strong attention to detail, e.g., standards, processes, marketing, etc.
• Reliable and trustworthy role model for ethical and honest behavior.
• Creates a sense of urgency; promotes teamwork; delegates appropriately; motivates self and team to accomplish objectives.
• Ability to comprehend, train, develop, motivate, and lead in a manner that fosters a work environment that is smart & scrappy, safe, and fun.
• Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business.

Responsibilities

• The ZL supports all aspects of the visual merchandising processes for the store by planning, in conjunction with the Assistant Store Manager, and leading the transitions, reinventions, product assortment changes, and resets while at the same time maintaining visual integrity, a neat/clean, organized environment, and inspiring guests to discover ideas and solutions through compelling visual merchandising.
• The ZL supports Task Management by planning/executing the daily/weekly workload and assigned tasks as delegated by the Assistant Store Manager to deliver on visual merchandising, department and store sales goals, guest engagement, etc., and ensures all tasks are completed in an efficient and timely manner.
• The ZL participates in all freight processes for incoming freight and/or transitions.
• The ZL processes freight sorts, stocks product in designated areas, including down stocking and end cap maintenance while maintaining a neat, clean, organized zone.
• The ZL supports the store team in the areas of customer satisfaction, inventory control/shrink, safety, loss prevention expense control, and customer experience so the store will operate effectively and profitably. Participates in regular meetings/huddles with team members on these subjects.
• The ZL serves as a role model and coach in all areas as it relates to visual merchandising experience and provides continuous learning opportunities to all.
• The ZL leverages daily interactions to communicate and teach/train visual priorities and creation of visual moments that support the customer experience.
• The ZL reviews the store's financial and business data from the store scorecard, including sales and expenses, and acts within assigned zones to improve metrics.
• The ZL ensures the maintenance of a neat, clean, organized zone, ensuring the store is always up to date with current signing and sets.
• All other duties assigned based on business needs.
• Open Availability (require nights and weekends)

Skills

Visual merchandising

Team leadership

Clear communication

Flexibility

Education

High School Diploma/Equivalent

Job description

At Home is seeking a Zone Lead to oversee visual merchandising in designated zones and uphold company standards that drive sales. You will guide colleagues in creating compelling displays, manage daily tasks with the Assistant Store Manager, and ensure fast, accurate stock handling in a warehouse-format store.

You will lead by example, coaching teammates on visual priorities, maintaining safety and integrity, and maintaining endcaps, signs, and seasonal setups.