Youth Programs: Customer Support Navigator (Internship)

Metro Nashville Public Schools; Nashville (TN); On-site; USD 20,000 - 29,000; Part time

Job summary

Family & Community Services, part of the POWER Youth program in Nashville, seeks a Customer Support Navigator intern to assist applicants in person and help complete submissions. The role provides hands-on exposure to low-income financial assistance processes and office operations.

The intern will perform data entry, intake, filing, and customer service tasks, with an 8:00am–4:30pm schedule, Monday–Friday, in-person. Prior Microsoft Office experience is expected.

Qualifications

• Data entry, application assistance and submission, intake, filing, customer service, administrative duties.
• Experience with Microsoft Office, experience working in customer service, emotion regulation, professional and interpersonal knowledge and skills

Responsibilities

• Data entry, application assistance and submission, intake, filing, customer service, administrative duties.

Skills

Microsoft Office

Smartsheet

THO

Tools

Microsoft Office

Smartsheet

THO

Job description

Family & Community Services, part of the POWER Youth program in Nashville, seeks a Customer Support Navigator intern to assist applicants in person and help complete submissions. The role provides hands-on exposure to low-income financial assistance processes and office operations.

The intern will perform data entry, intake, filing, and customer service tasks, with an 8:00am–4:30pm schedule, Monday–Friday, in-person. Prior Microsoft Office experience is expected.