Youth Mental Health Front Desk Receptionist

Willow Springs Center; Reno (NV); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Tuition Assistance

DBT Intensive training with Dr. Alan F

DBT-PE training with Dr. Melanie Harn

Career development opportunities

Job summary

Willow Springs Center is seeking a friendly Receptionist to welcome visitors and support clinical and administrative teams in Reno, NV. The role includes front-desk duties and basic clerical tasks to assist multiple departments, including admissions packet preparation and mail handling.

Located in Reno with a schedule that includes Thursday evenings and Fri-Sun days, there is potential for additional hours.

Qualifications

• Knowledge of HIPAA requirements regarding protection of health information.
• Ability to answer phones and manage calls efficiently.
• Experience in receptionist or front-desk roles in healthcare settings.
• Proficiency with Microsoft Office and common office software.
• Ability to establish rapport with visitors and families and maintain professional boundaries.

Responsibilities

• Greets visitors and callers, directing them appropriately.
• Accepts and tracks packages and assists with clerical duties.
• Prepares and tracks outgoing mail and check requests.
• Creates packets for new admissions and maintains reports as requested.

Skills

HIPAA knowledge

Phone handling

Customer service

Microsoft Office

Rapport building

Education

High school diploma or equivalent

Tools

Microsoft Suite

Job description

Willow Springs Center is seeking a friendly Receptionist to welcome visitors and support clinical and administrative teams in Reno, NV. The role includes front-desk duties and basic clerical tasks to assist multiple departments, including admissions packet preparation and mail handling.

Located in Reno with a schedule that includes Thursday evenings and Fri-Sun days, there is potential for additional hours.