Front Desk & Shelter Support Specialist

ADAMS AND ASSOCIATES INC; Reno (NV); On-site; USD 25,000 - 33,000; Full time

Job summary

Kids Kottage in Reno, NV is seeking a Receptionist to be the welcoming first contact for our shelter and team. You will help keep the office running smoothly while supporting children and families in a safe, caring environment.

The role includes answering calls, greeting visitors, coordinating schedules, and basic care for shelter children. A high school diploma and clerical experience are required, with comfort using computers and emails. This is a full-time position.

Qualifications

• High school diploma or equivalent required.
• At least one year of related work experience preferred.
• Clerical skills and knowledge of office systems and procedures required.
• Comfort using computers and company email required.
• Experience or education in child development preferred.
• Ability to meet Youth Tech requirements.

Responsibilities

• Answer and direct incoming calls, taking messages when needed.
• Welcome visitors and connect them with the appropriate team member.
• Help maintain shelter security procedures for all visitors.
• Sort and route mail, correspondence, files, and other deliveries.
• Keep logs, schedules, and office records accurate and up to date.
• Keep phones, filing systems, email, and office procedures running smoothly.
• Help schedule employees to ensure appropriate coverage.
• Provide basic care for shelter children, including feeding, bathing, diapering, and changing clothing as needed.
• Transport children when required.
• Pitch in with other duties that help Kids Kottage operate successfully.

Skills

Clerical skills

Computers & email

Youth Tech requirements

Caring, dependable attitude

Education

High school diploma or equivalent

Job description

Kids Kottage in Reno, NV is seeking a Receptionist to be the welcoming first contact for our shelter and team. You will help keep the office running smoothly while supporting children and families in a safe, caring environment.

The role includes answering calls, greeting visitors, coordinating schedules, and basic care for shelter children. A high school diploma and clerical experience are required, with comfort using computers and emails. This is a full-time position.