Youth Club Front Desk & Data Coordinator

Bgclubcva; Charlottesville (VA); Sur place; USD 22 000 - 25 000; Temps partiel

Résumé du poste

Boys & Girls Clubs of Central Virginia is seeking a Part-Time Front Desk Staff member at Albemarle Campus Club in Charlottesville, VA. The role focuses on creating a safe, welcoming environment and maintaining member data and enrollment records.

You will greet members and visitors, manage sign-in, control access, handle registrations and payments, keep MyClubHub up to date, support compliance reporting, and assist with youth needs and parent communication.

Qualifications

• Must be 18 years or older.
• High School diploma or equivalent required.
• Experience in a receptionist, administrative, customer service, or youth-serving role preferred.
• Experience working with databases or record-management systems preferred.

Responsabilités

• Serve as the first point of contact for members, families, volunteers, and visitors.
• Warmly receive children and staff into the Club and facilitate the sign-in process.
• Control access into the Club.
• Facilitate member registration and assist families with enrollment requirements.
• Maintain all member and parent information in the club’s database (MyClubHub).
• Maintain documentation needed for compliance with grant requirements.
• Ensure all volunteers are checked in and out according to established procedures.
• Answer and direct phone calls and respond to general inquiries.
• Support Club management in responding to youth needs, including parent communication, first aid, and behavioral support.
• Communicate with parents/guardians regarding registration requirements, attendance, Club updates, and other member-related matters.
• Receive, record, and process member payments in accordance with established procedures.
• Maintain a clean, organized, and professional front desk and entry area.
• Complete data entry for program attendance.
• Collaborate with Club staff and leadership to support daily operations and member needs.
• Perform other duties as assigned.

Connaissances

Customer service

Communication

Data entry

Organizational skills

Microsoft Office

Attention to detail

Formation

High School diploma or equivalent

Outils

MyClubHub

Database systems

Membership management software

Description du poste

Boys & Girls Clubs of Central Virginia is seeking a Part-Time Front Desk Staff member at Albemarle Campus Club in Charlottesville, VA. The role focuses on creating a safe, welcoming environment and maintaining member data and enrollment records.

You will greet members and visitors, manage sign-in, control access, handle registrations and payments, keep MyClubHub up to date, support compliance reporting, and assist with youth needs and parent communication.