Yoga Studio Concierge

Ritual Hot Yoga; Chicago (IL); On-site; USD 28,000 - 36,000; Full time

Job summary

Ritual Hot Yoga in Chicago, IL is seeking a full-time Yoga Studio Concierge to be the face of the studio. You will welcome students in a luxury, transaction-free environment and help manage front-of-house operations.

The role includes introducing new clients to the practice, assisting with studio maintenance, addressing membership and billing concerns, supporting class logistics, and delivering exceptional customer service during weekday evening shifts.

Qualifications

• Bachelor’s degree or higher in hospitality or business.
• Strong background in sales and merchandising.
• Excellent customer service and front-of-house skills.
• Flexibility and ability to work weekday evening shifts.

Responsibilities

• Be the face of Ritual Hot Yoga, welcoming students in a luxury, transaction-free environment.
• Introduce new clients to the practice and studio setting.
• Assist with studio maintenance and address membership and billing concerns.
• Support class logistics and respond to immediate student needs.
• Maintain a positive, team-oriented attitude and deliver exceptional service.

Skills

Sales experience

Merchandising

Customer service

Yoga knowledge

Hospitality

Education

Bachelor's degree in Hospitality or Business

Job description

Ritual Hot Yoga is looking for one full-time Yoga Studio Concierge.

Ritual Hot Yoga is a business like no other. It is changing the way yoga is practiced, the way yoga teachers are compensated and valued, and the way students interact with the yoga industry.

Concierges at Ritual Hot Yoga are the face of the Revolution. They engage with students in a welcoming, transaction-free environment, where a luxurious seating area replaces the traditional front desk.

Each shift, the Ritual Concierge introduces new clients to the practice and setting, assists with studio maintenance, addresses membership and billing concerns, attends to immediate student needs, and multi-tasks class logistics in a fast-paced, high energy evening filled with happy faces and a whole lotta sweat.

Ideal candidates have a passion for yoga and a strong background in sales and merchandising. The concierge is responsible for front-of-house student satisfaction and success, and bonuses are offered based on specific satisfaction and key matrices. Ideal candidates possess a Bachelor’s Degree or higher in related areas such as hospitality or business. The concierge position requires flexibility, strong decision-making skills, a positive team mentality, and the ability to deliver exceptional customer service.

Applicants must be available to work weekday evening shifts, on a part-time or full-time basis.

The Revolution has been waiting for you.