WY - PROCEDURE SCHEDULER

Gastro Care Partners; Casper (WY); Sur place; USD 24 000 - 29 000; Plein temps

Résumé du poste

Gastro Care Partners in Casper, WY seeks a Procedure Schedular to be the first point of contact for patients, ensuring a smooth journey from registration to scheduling and check-in. This in-person role focuses on timely access, operational efficiency, and compassionate patient interactions.

The scheduler will coordinate with physicians, assist with daily operations, and maintain confidentiality in line with HIPAA policies. Requires high school diploma and healthcare scheduling experience.

Qualifications

• Proven ability to schedule patient procedures and coordinate with clinics.
• Clear communication with patients and providers; accuracy in instructions.
• Attention to detail in all scheduling and documentation tasks.

Responsabilités

• Schedule patient appointments per surgery/procedure orders.
• Communicate procedure information and patient instructions clearly to patients and families.
• Coordinate with providers and endoscopy/surgery centers as needed.
• Ensure schedules are on time, monitor physician requests, and resolve issues.

Connaissances

Patient scheduling

Communication

Attention to detail

Healthcare terminology

Formation

High School Diploma or GED

Outils

MS Excel

Scheduling software

ICD-9/CPT Coding knowledge

Description du poste

Procedure Schedular (Full-Time, In-Person)Location: Casper, WyomingOrganization: Gastro Care PartnersPosition Type: Full-Time | Non-Exempt | In-PersonJoin the Team That Makes Every Patient's Journey Exceptional!Gastro Care Partners is seeking a compassionate, detail-oriented Procedure Schedular to serve as the first point of contact for our patients. This role is essential in ensuring a seamless and welcoming patient experience from registration through scheduling and check-in.In alignment with the organization’s mission to deliver exceptional, patient-centered gastroenterology care, this position supports timely access, operational efficiency, and a high-quality patient experience. The Procedure Schedular Representative plays a critical role in ensuring every interaction reflects our commitment to compassionate service, accuracy, and excellence.At Gastro Care Partners, our vision is to be the leading gastroenterology partner recognized for transforming patient access, care coordination, and operational excellence. This role directly supports that vision by ensuring patients receive timely, organized, and compassionate service from their very first interaction with our organization.Our work is grounded in the following core values, which guide every interaction and decision:Patient First: Every interaction prioritizes empathy, respect, and exceptional serviceIntegrity: We act with honesty, accountability, and transparencyExcellence: We are committed to accuracy, efficiency, and continuous improvementTeamwork: We collaborate to support patients, providers, and each otherInnovation: We embrace improvement that enhances access and patient outcomesWhy You'll Love Working HereBe part of a growing healthcare organization committed to patient-centered careWork alongside supportive leaders and collaborative teammatesMake a meaningful impact on patients and their families every dayOpportunities for professional growth, learning, and career advancementCompetitive compensation and comprehensive benefits packageA culture that values work life balance, teamwork, respect, and excellenceWork Authorization & Residency RequirementsApplicants must be legally authorized to work in the United States at the time of application and throughout their employment. Gastro Care Partners does not provide employment visa sponsorship now for this position. Additionally, employees hired for this position must reside in the State of Wyoming no later than their first day of employment and maintain residency in Wyoming throughout their employment in this role.Compensation: $17.50 - $21.00 per hour plus Full BenefitsKey Responsibilities:Schedules patient appointments per surgery and/or procedure orders.Communicates procedure information and patient instructions appropriately and in a timely manner to patients and/or family, including financial obligations.Communicates with providers/physicians as needed regarding scheduling and pertinent educational materials for patients.Sends physician orders for procedures to endoscopy and surgery centers as required.Schedules surgeries/procedures within established surgical block times with affiliated hospitals as requested by physician.Assures schedules are on time and accurate and communicates with support staff when there are delays or cancellations/issues.Ensures physician requests are monitored throughout the day.Refer scheduling issues to the appropriate decision-maker and be able to provide problem resolution recommendations.Complies with organizational and HIPAA policies and regulations to ensure patient care is kept confidential.Assists with additional daily operational duties as requested assigned.Other duties as assigned.Required QualificationsHigh school diploma or equivalentMinimum of 2 years of experience in a healthcare settingMinimum of 1 year of experience scheduling surgeries/procedures preferredKnowledge of ICD-9 and CPT Coding and working knowledge of medical terminology preferredProficiency in MS Excel, or other scheduling softwarePhysical RequirementsAbility to sit, stand, and walk for extended periods throughout the workdayFrequent use of hands for computer use, phone systems, and documentationAbility to communicate clearly in person and over the phoneOccasional lifting or carrying of up to 20 pounds (e.g., office supplies, files)Ability to bend, reach, and perform routine office-related physical tasks as neededWork EnvironmentFull-time, in-person position in a clinical office settingRegular interaction with patients, providers, and clinical staffFast-paced environment requiring professionalism, adaptability, and teamworkConditions of EmploymentMust successfully pass a criminal background check as a condition of employmentMust successfully pass a pre-employment drug screening, which includes testing for marijuanaContinued employment is contingent upon maintaining compliance with organizational policies and standards