Surgery Scheduler- Gastro

Duly Health and Care; Warrenville (IL); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Tuition Reimbursement

401(k) match

Volunteer time off

Job summary

Duly Health and Care in Warrenville, IL is seeking a Surgery Scheduler to greet patients, coordinate pre-op testing, verify insurance information, and serve as the single point of contact for internal staff and external inquiries.

You will schedule and reschedule labs and procedures, confirm prep instructions with patients, prepare referral documents, monitor doctor schedules, and work with billing to ensure correct charges while protecting patient confidentiality.

Qualifications

• High school diploma or GED required.
• 2+ years prior surgery scheduling, telephone, computer and customer service experience.

Responsibilities

• Greet patients in a friendly manner whether on the phone or in person.
• Develop and maintain effective working relationships with internal physicians and scheduling staff at facilities.
• Verify patient personal and insurance information and coordinate pre-op testing per insurance.
• Single point-of-contact for internal staff and external inquiries for all scheduled procedures.
• Schedule and/or reschedule pre-op lab and/or other testing before procedures and surgeries if necessary.
• Contact patient to confirm procedure/surgery and explain prep instructions.
• Prepare all essential paperwork for referral coordinator and facilities.
• Verify daily doctors' schedules and distribute to staff.
• Maintain patient confidentiality and assist billing with charges.
• Cover/fill-in for co-workers as needed.

Skills

Customer service

Telephone support

Scheduling

Education

High school diploma or GED

Tools

Scheduling software

Job description

## Surgery Scheduler- GastroApply: Weaver Parkway: Full time: Posted Today: JR119511If you are a current Duly/SBC/QMG employee, please apply through the Internal Career Site.**Surgery Scheduler -*** Full-Time, 40 hours/ week.* Location: Warrenville* Hours: Monday-Friday, 8:00-4:30pm. **Benefits:*** Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.* Access to a mental health benefit at no cost.* Employer provided life and disability insurance. $5,250 Tuition Reimbursement per year. Immediate 401(k) match.* 40 hours paid volunteer time off.* A culture committed to community engagement and social impact.* Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met. **Key Responsibilities*** Greet patients in a friendly manner whether on the phone or in person..* Develop and maintain effective working relationships with internal physicians and with scheduling staff at facilities.* Verify patient personal and insurance information -- coordinate pre-op testing per insurance.* Single point-of-contact for internal staff and external inquiries for all scheduled procedures.* Schedule and/or reschedule pre-op lab and/or other testing before procedures and surgeries if necessary.* Contact patient to confirm procedure/surgery.* Explain and verify proper prep instructions with patients, route to nurse if appropriate.* Prepare all essential paperwork for referral coordinator and facilities.* Verify daily doctor's schedules, print and distribute to appropriate personnel.* Maintain the strictest patient confidentiality.* Work with billing staff to ensure all procedures are charged.* Cover/fill-in for co-workers as needed.* Track case volume and direct cases to facilities per direction of management team. **Qualifications*** High school diploma or GED required.* 2+ years prior surgery scheduling, telephone, computer and customer service experience. The compensation for this role includes a base pay range of $16.30-24.50/hour, with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.**Artificial Intelligence Disclosure**Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.