Wraparound Care Specialist — Family-Centered Advocate

Health Connect America, Inc.; McMinnville (TN); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Flexible scheduling and work/life BAL

Employee Assistance Program (EAP) with

Paid time off and holidays

Medical, dental, vision, and voluntary

Health Savings Account with company

Dependent Daycare Flexible Spending

Health Navigator

401(k) Retirement Plan

Benefits Hub and Tickets at Work

Job summary

Health Connect America is seeking a Wraparound Facilitator to support children, youth, and families with individualized plans, coordinating services and facilitating family team meetings. You will travel locally and statewide, collaborating with schools and community partners to promote stability and lasting outcomes.

The role emphasizes MI-informed wraparound processes, caregiver-to-caregiver support, and engagement with regional Community Engagement Specialists to connect families with

Qualifications

• High school diploma or GED required; Bachelor's degree in social or behavioral sciences preferred.
• Must self-identify as the primary or designated caregiver of a child or youth with a mental, emotional, behavioral, co-occurring, and/or autism spectrum disorder who has navigated child-serving systems.
• Experience working with children/youth and families with significant behavioral health needs.
• Requirements upon hire: complete training recognized by the Tennessee Department of Mental Health and Substance Abuse Services within 6 months of employment; obtain CFSS certification within 1 year of employment.

Responsibilities

• Communicate with clients, colleagues, and other individuals to answer questions, disseminate or explain information, and address complaints/concerns.
• Conduct outreach and engagement with newly referred families, including the initial phone contact and completion of the intake process.
• Engage the family and assemble the child and family team, including the youth, caregivers/legal representatives, family members living in the home, service providers, involved agency representatives, and natural/informal supports.
• Coordinate and facilitate child and family team meetings at least every 30 days, or more often as program requirements and family needs dictate. Document and maintain all information regarding the plan of care, revisions, and team meetings.
• Ensure all phases and activities of the MI-informed wraparound process are conducted with high quality and fidelity, and remain accountable to the family team.
• Draw on lived experience as a caregiver to provide caregiver-to-caregiver support and help families navigate child-serving systems.
• Work with regional children's mental health Community Engagement Specialists to identify and engage local community resources.
• Provide System of Care (SOC) 101 and other required trainings to caregivers, new staff, and community partners.
• Travel approximately 75% of the time, primarily local and statewide.

Skills

Caregiver experience

Experience with children/youth

Primary caregiver designation

Education

High school diploma or GED

Bachelor's degree in social or behavioral sciences preferred

Job description

Health Connect America is seeking a Wraparound Facilitator to support children, youth, and families with individualized plans, coordinating services and facilitating family team meetings. You will travel locally and statewide, collaborating with schools and community partners to promote stability and lasting outcomes.

The role emphasizes MI-informed wraparound processes, caregiver-to-caregiver support, and engagement with regional Community Engagement Specialists to connect families with