Wound Care Coordination Specialist

Hugh Chatham Health, Inc.; Charlotte (NC); On-site; USD 29,000 - 43,000; Full time

Benefits offered by this job

Paid Time Off

Health and welfare benefits (medical,

Flexible Spending Accounts

Retirement plans with employer match

Educational Assistance Program

Job summary

Advocate Health in Charlotte, NC seeks a Full-Time position in Wound Management to manage referrals, obtain authorizations, and guide patients through insurance processes. Monday–Friday, 8:00–16:30, with no weekends or holidays.

Candidate must have a High School Diploma or GED, solid computer skills, and experience in customer service. Knowledge of medical records software is preferred.

Qualifications

• High School Diploma or GED required.
• Computer experience required.
• Knowledge of Insurance coverage (FSC/Coverage/Plan types) and Medical Necessity policies preferred.
• Customer service experience required.

Responsibilities

• Completes referrals for patients and coordinates with referring and receiving practices and/or departments.
• May coordinate and prepare financial estimates for patients.
• Obtains all authorizations needed.
• Directs patients to providers in their insurance plan.
• Reviews benefits and educates patient on insurance coverage.
• Coordinates and schedules surgical procedures, diagnostic testing, or other services within various departments with internal and ancillary providers.
• Reviews schedules and confirms schedules are accurate and time is properly allocated.
• Follows up on all referrals to ensure no care gaps.

Skills

Customer service

Insurance knowledge

Education

High School Diploma or GED

Computer experience

Tools

Medical records software

Job description

Advocate Health in Charlotte, NC seeks a Full-Time position in Wound Management to manage referrals, obtain authorizations, and guide patients through insurance processes. Monday–Friday, 8:00–16:30, with no weekends or holidays.

Candidate must have a High School Diploma or GED, solid computer skills, and experience in customer service. Knowledge of medical records software is preferred.