World-Class Workplace Experience Coordinator

CBRE; Detroit (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

CBRE is seeking a Workplace Experience Coordinator in Detroit to deliver world-class customer service to employees and guests. You will greet visitors, issue passes, coordinate events, and manage daily workplace services to create a welcoming, efficient environment.

The role emphasizes strong communication, organization, and teamwork, with responsibilities spanning security adherence, vendor coordination, and on-site event support.

Qualifications

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products (Word, Excel, Outlook).
• Strong organizational skills with an inquisitive mindset.

Responsibilities

• First point of contact for all entering the facility; greet visitors and issue passes.
• Answer the telephone professionally; create presentations and address groups.
• Arrange and confirm recreational, dining, and business activities.
• Manage janitorial or maintenance work orders; coordinate workplace services.
• Acknowledge inquiries or complaints and provide professional solutions.
• Organize and manage on-site events; secure spaces and set up/tear down.
• Follow property security and emergency procedures; notify relevant parties.

Skills

Customer service

Professional communication

Problem solving

Team collaboration

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

CBRE is seeking a Workplace Experience Coordinator in Detroit to deliver world-class customer service to employees and guests. You will greet visitors, issue passes, coordinate events, and manage daily workplace services to create a welcoming, efficient environment.

The role emphasizes strong communication, organization, and teamwork, with responsibilities spanning security adherence, vendor coordination, and on-site event support.