World-Class Service Advisor | Growth & Training

Bob Caldwell Automotive, Inc; Columbus (OH); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k Savings Plan

Disability insurance

Life Insurance after 90 Days

Paid vacation

Paid training

Self-development opportunities

Family owned

Career advancement

Discounts on products and services

College education after 30 days

Job summary

Bob Caldwell Automotive Group is hiring a World Class Service Advisor to own the customer experience in the service lane and be the first point of contact for scheduling and service inquiries.

We welcome candidates from customer service, retail, restaurant, or hospitality backgrounds who are motivated to grow. The role includes comprehensive training, career development, and benefits as part of our family-owned business.

Qualifications

• Organized and friendly personality.
• Demonstrated ability to manage others.
• Time management skills.
• Fantastic communication skills with your customers.
• Professional, well-groomed personal appearance.
• Clean driving record and valid driver's license.
• Willing to submit to a pre-employment background check and drug screen.

Responsibilities

• Oversee flow of your Quick Lane and Main Shop operations. Ensure that customers receive prompt, courteous, and effective service.
• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
• Ensures that the daily inventory of technicians' time is consistently sold to service customers.
• COMMUNICATE COMMUNICATE COMMUNICATE

Skills

Customer service

Communication

Time management

Organization

Team leadership

Professional appearance

Job description

Bob Caldwell Automotive Group is hiring a World Class Service Advisor to own the customer experience in the service lane and be the first point of contact for scheduling and service inquiries.

We welcome candidates from customer service, retail, restaurant, or hospitality backgrounds who are motivated to grow. The role includes comprehensive training, career development, and benefits as part of our family-owned business.