Auto Service Advisor: Growth, Training & Flexible Hours

Michigan City Ford; Michigan City (IN); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Bob Loquercio Auto Group in the United States is seeking a Service Advisor to join our high-volume, growing Service Department and deliver an outstanding experience to every customer. We invest in our people with hands-on training, mentorship, and advancement opportunities.

You will greet customers promptly, gather vehicle information, document concerns, recommend maintenance, prepare detailed estimates for parts and labor, and set clear expectations for repair timelines while monitoring

Qualifications

• Ability to work independently with minimal supervision.
• Thrive in a fast-paced, high-volume environment.
• Positive, professional, and customer-focused attitude.
• Strong communication and organizational skills.
• High-volume mindset with attention to detail.
• Willingness to submit to a pre-employment background check and drug screen.

Responsibilities

• Greet customers promptly and professionally
• Gather customer and vehicle information accurately
• Clearly document vehicle concerns and symptoms
• Recommend maintenance and repairs based on vehicle age, mileage, and history
• Prepare detailed and accurate estimates for parts and labor
• Set and manage customer expectations for repair timelines
• Monitor repair progress throughout the day and provide regular customer updates
• Review final invoices to ensure accuracy and alignment with completed work
• Explain repairs, services, and charges in a clear and friendly manner

Skills

Independent work

Fast-paced environment

Customer-focused

Communication skills

Organizational skills

Background check/drug screen

Job description

Bob Loquercio Auto Group in the United States is seeking a Service Advisor to join our high-volume, growing Service Department and deliver an outstanding experience to every customer. We invest in our people with hands-on training, mentorship, and advancement opportunities.

You will greet customers promptly, gather vehicle information, document concerns, recommend maintenance, prepare detailed estimates for parts and labor, and set clear expectations for repair timelines while monitoring