Workspace Community Concierge

IWG plc; Lancaster (CA); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Work life balance

Paid time off

Company holidays

401K with company match

Health care

Bonus program

Job summary

IWG plc in Lancaster, PA is looking for a Community Associate to help manage the center, assist customers, and ensure smooth operations.

Spread across the day, you’ll handle requests, connect customers to services, arrange events, and support center staff, while maintaining a welcoming, organized environment.

This role offers a strong work-life balance, paid time off, holidays, and benefits as part of a growing global workspace network.

Qualifications

• 1+ years of customer service experience preferred.
• Strong communication and relationship-building skills.
• Positive, adaptable to fast-changing situations.
• Legally eligible to work in the United States and 18+.

Responsibilities

• Assist customers across industries in a community center setting.
• Handle administrative tasks and coordinate center services.
• Set up equipment and help with events and networking sessions.
• Ensure accurate invoicing and billing for services.

Skills

MS Office

Customer Service

Communication

Problem Solving

Job description

IWG plc in Lancaster, PA is looking for a Community Associate to help manage the center, assist customers, and ensure smooth operations.

Spread across the day, you’ll handle requests, connect customers to services, arrange events, and support center staff, while maintaining a welcoming, organized environment.

This role offers a strong work-life balance, paid time off, holidays, and benefits as part of a growing global workspace network.