Workspace Community Associate

Regus; Bethlehem (Northampton County); On-site; USD 22,041 - 28,929; Full time

Benefits offered by this job

Paid time off

401K with match

Health insurance

Bonus program

Career development

Job summary

IWG Bethlehem is seeking a friendly Community Associate to welcome customers and manage daily center operations, ensuring a smooth experience for members and guests.

You’ll handle front-desk tasks, assist with IT setup, process basic billing, support events and networking programs, and maintain a welcoming, organized space.

This role requires strong communication, a proactive problem-solving mindset, and the ability to adapt in a fast-paced environment.

Qualifications

• 1+ years of customer service experience.
• Strong communication and interpersonal skills.
• Proficiency with MS Office and basic IT equipment.
• Able to take ownership of problems and resolve them quickly.

Responsibilities

• Welcome customers and manage daily center operations to ensure a smooth experience.
• Assist with IT setup, event coordination and basic billing/invoicing tasks.
• Support networking events and maintain a welcoming, organized space.

Skills

Communication

Customer service

MS Office

Problem solving

Ownership

Adaptability

Job description

IWG Bethlehem is seeking a friendly Community Associate to welcome customers and manage daily center operations, ensuring a smooth experience for members and guests.

You’ll handle front-desk tasks, assist with IT setup, process basic billing, support events and networking programs, and maintain a welcoming, organized space.

This role requires strong communication, a proactive problem-solving mindset, and the ability to adapt in a fast-paced environment.