Community & Center Concierge

IWG plc; Portland (ME); On-site; USD 53,726,000 - 57,859,000; Full time

Benefits offered by this job

Work life balance

Paid time off

11 Company holidays

401K with company match

Health care coverage

Quarterly bonus

Job summary

IWG plc seeks a Community Associate in Portland, Maine, to work closely with customers across industries, managing center operations, assisting with meetings, and ensuring smooth day-to-day service delivery. You’ll help set up equipment, answer questions, and keep the center organized while delivering exceptional customer support.

You’ll join a global workspace network with a focus on work-life balance, competitive benefits, and growth opportunities in a dynamic, fast-changing environment.

Qualifications

• 1+ years of customer service experience preferred.
• Ability to handle multiple tasks and solve problems.

Responsibilities

• Assist customers in a fast-paced center.
• Maintain a welcoming center environment and manage day-to-day inquiries.
• Coordinate with teams to ensure services and invoicing are correctly delivered.
• Support networking events and promotional activities.

Skills

Customer service

Communication

Problem solving

MS Office

Eligibility to work

Tools

MS Office

Job description

IWG plc seeks a Community Associate in Portland, Maine, to work closely with customers across industries, managing center operations, assisting with meetings, and ensuring smooth day-to-day service delivery. You’ll help set up equipment, answer questions, and keep the center organized while delivering exceptional customer support.

You’ll join a global workspace network with a focus on work-life balance, competitive benefits, and growth opportunities in a dynamic, fast-changing environment.