Workplace Operations Lead – 6‑Month Contract

Advanced SENTRY, LLC; Austin (TX); On-site; USD 55,104 - 82,656; Full time

Job summary

Advanced SENTRY, LLC is seeking a highly organized Workplace Operations Consultant for a 6-month, 100% onsite engagement in Austin, TX. The role focuses on optimizing physical operations, vendor management, site processes and event support to maintain a smooth, welcoming workspace.

You will work with IT, security and legal to ensure compliance, safety drills and emergency readiness while improving ticketing workflows and space utilization for hybrid work.

Qualifications

• 5+ years of hands-on experience in facilities coordination, corporate operations or premium hospitality services.
• Strong background coordinating external vendor services (janitorial, facilities or catering) and managing deliverables.
• Ability to analyze physical operational setups, identify inefficiencies and implement practical improvements.
• Exceptional communication and interpersonal skills for peer-level collaboration.
• Proficiency with Google Workspace, workplace ticketing systems and event coordination tools.

Responsibilities

• Janitorial & Porter Services Coordination: manage onsite vendor relationships and ensure cleanliness and readiness.
• Vendor Accountability & Daily Site Readiness: act as primary contact for external vendors and monitor SLAs.
• SLA Tracking: track service levels and escalate gaps to Regional Manager.
• Workplace Process Improvements: optimize site workflows and documentation.
• Operational Documentation: create and maintain day-to-day operating guides and records.
• Workflow Efficiency: streamline ticketing and inventory management for efficiency.
• AI Process Integration: leverage AI tools to automate admin tasks and drafting.
• Space Optimization: analyze space use for hybrid work arrangements and future planning.
• Metrics & Reporting: track issues, occupancy and service delivery metrics.
• Onsite Event Coordination: support events, visits and cultural moments.
• Cross-Functional Alignment: coordinate with Global Events team on seating and catering.

Skills

Vendor coordination

Process improvement

Cross-functional collaboration

Communication skills

Problem solving

Tools

Google Workspace

Ticketing systems

Event coordination tools

AI productivity tools

Job description

Advanced SENTRY, LLC is seeking a highly organized Workplace Operations Consultant for a 6-month, 100% onsite engagement in Austin, TX. The role focuses on optimizing physical operations, vendor management, site processes and event support to maintain a smooth, welcoming workspace.

You will work with IT, security and legal to ensure compliance, safety drills and emergency readiness while improving ticketing workflows and space utilization for hybrid work.